Efficient faxing made effortless.
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Starts from $10/Month
MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more
Efficient and responsive customer service team, providing quick and professional assistance.
Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.
Service offers attentive and personalized support, making customers feel valued and cared for.
Navigating the system and finding certain features could be challenging for some users.
Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.
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Showing 531-540 out of 604
DZ
Ding Zhang
10/19/20
The assistant Cherry was very friendly
The assistant Cherry was very friendly, and solved my problem effectively
AF
Ann Fothergill-Brown
10/19/20
Happy with the MyFax concept; just not needed at this moment
Really happy with the MyFax concept and service. I just stopped needing to fax materials, at a time when I thought that I might need some ongoing fax connections. The only reason for the 4 stars instead of 5 is that, when I requested cancellation, Cherry (my chat contact) tried very hard to retain me when I had a clear and definite reason for leaving. I hate to have to refuse several times to be able to cancel. I find it annoying. (That is not a judgment about the chat contact, who was ...
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VG
Vicky Garwood
10/15/20
Learned Something New
Joke I was very patient with me. I actually learned a new way of sending faxes, from your email. He emailed me the instructions. Thank you, Joke I!
VD
Vijay DN
10/14/20
very good conversation
very good conversation
SM
Sandra Macías
10/13/20
Russ was extremely helpful in figuring…
Russ was extremely helpful in figuring out and troubleshooting my issues.
JH
Jennifer Hutchins
10/13/20
I did have to wait awhile before…
I did have to wait awhile before talking with a representative. I eventually was able to chat with Joke and they were able to help me with my issue very quickly.
AR
Alessandro Roma
10/12/20
BE AWARE
BE AWARE - if you want to STOP THE MONTHLY PAYMENT you have to click on CANCEL my Account and they DON'T ALLOW YOU TO SUSPEND THE SERVICE!!! it force you to to chat with a representative in order to cancel and you simply wait infinitely without anyone responding. STAY AWAY!!!
JG
Joanna Georgilis
10/11/20
Always great customer service
Always great customer service, even on a Sunday!I've been using MyFax.com for 7 years and have yet to encounter an issue. Highly recommend
A
Antoine
10/10/20
Very effective costumer service
Very effective costumer service. Thank you Lyra for your support!
MG
Maria G Rodriguez
10/08/20
The customer service representative was…
The customer service representative was very effective in handling and understanding the concept of the need I was looking for.The Service is Excellent and very reliable. Smart people.
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