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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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Starts from $10/Month

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 521-530 out of 604

C

Customer

11/03/20

4 out of 5

Cancelling my account shouldn't be this difficult

The app and the service are fine. A positive experience. The ability to cancel my account from the official app or from the web page is non-existent. This feels like it was done on purpose to trick users and has eroded my trust in the company. I sent emails to cancel my account which received automatic and useless replies, further adding frustration. I attempted to contact the Facebook page and the support person was kind and clear and helpful (though rather slow in their responsiveness) ...

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F

Francesca

11/02/20

5 out of 5

Assistente preciso e disponibile…

Assistente preciso e disponibile (Rowena)

M

Madjunk

11/02/20

5 out of 5

Excellent Support

I had tried multiple times with different reps, my phone was hangup or got disconnected, Mandip stay with me all the way even asked from the beginning what number should I reach you if we get disconnected, her help was very appreciated.Thank you so much!

KC

Kathryn Cheshire

11/02/20

5 out of 5

Excellent Customer Service

Dealt with Cherry via Chat to cancel my service as I no longer need it. Excellent customer service, and I would definitely recommend MyFax if you need an online fax service.

DG

D Gc

11/02/20

5 out of 5

She was overall.Awsome.Thank u Rowena.

She was overall.Awsome.Thank u Rowena.

AK

Anne Kendall

11/02/20

5 out of 5

A good start

I had a quick question and Rowena A. helped me out. She was friendly and efficient. A good start for a new customer!

SB

Syntax Blaster

11/01/20

5 out of 5

Site worked well for my simple needs

Site worked well for my simple needs. Chat personelle (specifically Glaiza) were friendly and helpful.

BT

Block TRU

10/30/20

5 out of 5

Cherry was very helpful in responding…

Cherry was very helpful in responding to my issues.

AB

Arthur B

10/29/20

5 out of 5

I had an issue and worked with DEE to…

I had an issue and worked with DEE to resolve it, she did an excellent job and was very pleasant to workWithArthur Braun

SG

skilllearn gee

10/27/20

5 out of 5

Hardeep was amazing and very helpful!!

Hardeep was amazing and very helpful!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].