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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 21-30 out of 604

P

Paul

04/04/24

5 out of 5

Chris helped me.

Date of experience: April 05, 2024

EP

Eric P Williams

03/31/24

5 out of 5

Smooth transition

Great service from this company transitioning from my old fax number to a new fax number they were on top of everything every step of the way A+ service

DV

Danour Vision

03/21/24

5 out of 5

Elizabeth was professional and did a…

Elizabeth was professional and did a great job resolving the issues on my account. Thanks Elizabeth for your phenomenal service!

SE

Sammie Elkins Mouton

03/19/24

5 out of 5

Chris was professional and offered to help and offered a discount on future services.

Chris was professional and offered a discount for continued service but we really don't fax any longer.

CT

Chris Tang

03/12/24

5 out of 5

Excellent service

Prompt and excellent service

VH

victor Holness

03/05/24

5 out of 5

knowledgeable and patient

Date of experience: March 06, 2024

JK

Julia Kelly

03/04/24

5 out of 5

very efficient and helpful.

Date of experience: March 05, 2024

MM

Miami Med Group

02/27/24

5 out of 5

excellent customer service

I called because I was having trouble with my monthly payment so I called customer service, Elizabeth answered the phone and she was very nice and efficient and we were able to solve the issue very quick

JJ

Jerbrina Johnson

02/27/24

5 out of 5

Amazing Customer Service

Quick access to a live person, extremely knowledgeable and problem solved in less than 5 minutes! This is the type of customer service I sincerely appreciate!

BR

Barry R Wallach

02/21/24

5 out of 5

Outstanding responsive service

Agent was knowledgeable, helpful , friendly and efficient