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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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Starts from $10/Month

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 151-160 out of 604

U

Ultraximaging

11/17/22

5 out of 5

Easy to understand quick response

Date of experience: November 18, 2022

C

Cameron

11/13/22

5 out of 5

Sending Faxes

I had some issues with sending some very important faxes and my rep handled it immediately, resolved my concerns and just made my day! Thank you for your assistance :-)

J

Joe

11/11/22

5 out of 5

Great Service Lyra,

Great Service Lyra, Quick, smooth and got everything done perfectly.

T

Tim

11/10/22

5 out of 5

Kind very effective service

Kind, clear, effective service. She was very kind. She understood exactly what I needed help with and performed the update well. She gave me clear understanding of what emails to expect and when, which helped to put me at ease.

DD

Dan Duchene

11/05/22

5 out of 5

Customer service was excellent

Application was easy to use, Recommended for my company, decision not made yet. Customer service was excellent. Answered all questions knowledgably and professionally

J

John

10/26/22

5 out of 5

Billing Discrepancy Resolved

The feedback and support from Nicoleta L. regarding a billing discrepancy was impressive. There was a gap in a billing presented to me though my account was supposed to have been cancelled. In interacting with Nicoleta L. she was able to drill down to the root-cause of the issue, and then solve same.

TW

Teresa West

10/25/22

5 out of 5

Great Care!

Everything was done with polite professional care and in a timely manner. All my issues were resolved.

G

GNG

10/24/22

5 out of 5

Mohd is a true expert on this material

Mohd is a true expert on this material. Patient, kind, smart. The best.

RS

Rod Simmons

10/20/22

5 out of 5

Took care of my issue quickly and…

Took care of my issue quickly and efficiently.

LC

Lizette Cardoso

10/19/22

5 out of 5

Great experience sign on and with the…

Great experience sign on and with the cancellation process. I only cancelled because I rarely need to fax anything.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].