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MyFax - Fax Software

MyFax Reviews in May 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 101-110 out of 604

WS

William Seip

05/07/23

5 out of 5

Handled my problem quickly.

Prompt action

GK

Gail Khalil Ebeid

05/07/23

5 out of 5

Customer Service helped me right away

Customer Service helped me right away. Sending large files was easy.

WS

William Seip

05/07/23

5 out of 5

Handled my problem quickly.

Prompt action

GK

Gail Khalil Ebeid

05/07/23

5 out of 5

Customer Service helped me right away

Customer Service helped me right away. Sending large files was easy.

GM

Gene Miller

05/03/23

5 out of 5

I have been a member since 2008

I have been a member since 2008 and opted out today since I am retiring. This review is for the support I've had from the MyFax.com family all these years. The product was great - technical staff was always there when I needed assistance. Customer support always courteous, helpful and caring. Especially today when I was closing my account.

GM

Gene Miller

05/03/23

5 out of 5

I have been a member since 2008

I have been a member since 2008 and opted out today since I am retiring. This review is for the support I've had from the MyFax.com family all these years. The product was great - technical staff was always there when I needed assistance. Customer support always courteous, helpful and caring. Especially today when I was closing my account.

MD

Michael DelliGatti

05/02/23

5 out of 5

Efficient

Efficient, professional and dependable service and support.

MD

Michael DelliGatti

05/02/23

5 out of 5

Efficient

Efficient, professional and dependable service and support.

J

Joe

04/30/23

5 out of 5

Simona was great to work with

Simona was great to work with. I needed a time sensitive document and she was able to give me a temporary fax# until my issue was resolved. She followed up as promised and I could not be more grateful for her help.

J

Joe

04/30/23

5 out of 5

Simona was great to work with

Simona was great to work with. I needed a time sensitive document and she was able to give me a temporary fax# until my issue was resolved. She followed up as promised and I could not be more grateful for her help.