My PT Hub Reviews in June 2026: User Ratings, Pros & Cons

Easy to use, budget friendly

What do you like best? Customer service is very responsive with text and calls. What do you dislike? Minor technical glitches that can be fixed. Unable to export data of clients as an backup. What problems are you solving with the product? What benefits have you realized? Managing my clients under one platform.

Review

What do you like best? I liked that I can have most of my clients needs/data in one place What do you dislike? I think its a bit clunky in its operation Recommendations to others considering the product: Covers most bases in a personal training/coaching service What problems are you solving with the product? What benefits have you realized? Clients are able to log most things in one place

No complaints

This is my first experience going online as a PT instructor so I didn't want to spend a fortune which is why I chose My PT Hub. They don't appear to offer as much as other companies but that is reflected in the price. The app does take a bit of getting use to and I am still not sure whether there are issues or if it is user error - either way myself and my clients are getting use to it and for the most part really enjoying it. I have not found a problem with customer services at all - on ...

Shockingly bad

Extremely poor customer service, and they help themselves to money out of your account. Considering all the emails they can send you to get you to sign up, it is intentionally deceitful and shows a total lack of confidence in their product that they don't let you know that the subscription is up for renewal, or warn you they will be taking money. When you take into consideration the current circumstances fully knowing that many of their subscribers have been unable to work for 3 months, ...

I wish I’d read these reviews before moving forward

I wish I’d read these reviews before. I’m waiting for my 1pm call scheduled with their support team and here it is, 1:11 and they just called and hung up. I really wanted this to be a good experience. It’s crazy how they email you like crazy , are available what seems like 24/7 during your trial for support, but their software has a bunch of glitches and issues you shouldn’t have, navigation is INSANE oh and they still haven’t tried calling back just now. You can’t speak to anyone ever and ...

Good & Easy to use Platform

What do you like best? The look and ease of use with the software. What do you dislike? The lack of exercies in the library. Many things I do with my clients, I will have to create my own videos. Also, living in America we use many different names than the ones you guys use to describe exercises so it's sometimes difficult to find what I'm looking for. What problems are you solving with the product? What benefits have you realized? I don't have to be in person for someone to ...

Great app for Coaches and Trainers

What do you like best? Very versatile and easy to use. Simple and effective. What do you dislike? So far I have not recognized too many downfalls or dislikes. Great for client trainer connections What problems are you solving with the product? What benefits have you realized? More accountability and interaction with my clients

My favorite PT Software to work with for my business

What do you like best? that everything is in one software, from selling packages, to events and workouts and nutrition. What do you dislike? Off the top of my head I can't th I nk of anything that bothers me. Recommendations to others considering the product: Definately give My PT Hub a go, do the trial, you have 30 days to build your business and start selling. I didnand it's worked out for me. It gives you the opportunity to really scale your business. For me it was a complete ...

Best App

What do you like best? I like the sleek look and the ease of branding the app to fit your needs. I also like the way you can create a scheduler and talk to your clients inside the chat. What do you dislike? The only thing that I dislike about my PThub would be not having a drag and drop feature in the scheduler. What problems are you solving with the product? What benefits have you realized? I am solving accountability and one central hub for sure for my clients.

All-Inclusive

What do you like best? Can send both nutrition and training; most apps only offer one of each. What do you dislike? Can't modify client programs in real time, after they've already been assigned. Recommendations to others considering the product: Definitely do the trial. I started making money taking clients right away. Build systems as you go, and then you'll have them ready for the next person. What problems are you solving with the product? What benefits have you realized? ...