My PT Hub Reviews in June 2026: User Ratings, Pros & Cons

Terrible customer service

Terrible customer service. Having paid for their service for over 3 years, not using it for over 1 of those, they are now almost impossible to contact about cancelling the subscription. I waited for over 1 week for their initial response, and still waiting a further 3 days for their 2nd response.

Go elsewhere, much better alternatives

Failed to issue me a refund which comes across as money grabbing and a lack of empathy for the consumer. The software itself is basic and is swiftly falling behind its competitors, of which they are plenty. Will not be using again and would suggest anyone looking for a software to use go elsewhere such as trainerize, ptdistinction or truecoach. All of these are much better platforms with better customer service.

amazing platform even better customer support

What do you like best? Reliability and customer support were incredible. Easyness for clients to use and report. Moving from excel sheets to an app that's reliable and has a great price. What do you dislike? At first, it can be overwhelming but with practice and videos I think I will master it. It doesn't have everything yet but you cannot beat this! Price is great. Recommendations to others considering the product: Make sure you use the trial and speak with support to answer ...

My PT Hub is the most complete software for personal trainers.

What do you like best? I love that MPTH works equally well for both remote and in person training. What do you dislike? I wish my logo could be more of a presence and that the nutrition would make it easier to label and store recipes like how you can store custom exercises. Recommendations to others considering the product: If you were interested in a training up you should definitely check out My PT Hub What problems are you solving with the product? What benefits have ...

My PT Hub Enhances Your Fitness Business

What do you like best? I'm able to share a link with anyone, as they enter My PT Hub, I'm easily able to have prospects answer par-q's and sign waivers. Also, having the ability to build workouts with videos to demonstrate exercise technique, as well as have people log their nutrition in the same app is proving valuable to give clients appropriate feedback. What do you dislike? Some aspects of the app make entering information very easy, other aspects such as tiny buttons or oddly ...

Ok so far

What do you like best? My PtHub is Helpful because of the amount of content it has. What do you dislike? It freezes constantly and the features are not tailored for the US. The timezone does not work properly so the clients' login is confusing and frustrating. What problems are you solving with the product? What benefits have you realized? I'm helping my clients achieve their goals, it's easier than emailing them the plan.

Highly recommended app every trainer needs

What do you like best? I love that I can duplicate my workouts saving me a lot of time. The videos that accompany the workout are very useful in helping better explain to clients what they need to do. There is a great exercise library. My clients really like the nutrition part of the program. I like having full control over the macros. What do you dislike? The lack of diversity in the videos. There is a lack of women as well as people of color. The search bar is a little difficult ...

My PT hun Review

What do you like best? It allows me to create my own workouts and organize them for my clients. What do you dislike? The calendar feature for their workout program doesn’t stop with the client, it just keeps going day by day. I wish it would go with the client. What problems are you solving with the product? What benefits have you realized? Clients are able to complete their workouts on the palm of their hands with very limited questions. It’s a system that frees up time for ...

Review

What do you like best? The amount of tools my client can use for success What do you dislike? The data automatically erases sometimes. What problems are you solving with the product? What benefits have you realized? Lack of clarity in weight loss program design

Fit2u

What do you like best? Having everything in one place: workouts, nutrition, messages, etc. What do you dislike? My clients cannot send files back to me. It would be very helpful if they could fill out a form and send it back through the app. The food log is not good. It does not send all my clients info to me. If they enter their food for a meal, sometimes i only get one food item or nothing at all. What problems are you solving with the product? What benefits have you realized? ...