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8.5

Spot Score

MultiSafepay - Payment Gateway Software

MultiSafepay Reviews in May 2025: User Ratings, Pros & Cons

Secure payments made easy for online merchants.

4.4

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MultiSafepay offers custom pricing plan

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MultiSafepay Reviews & Ratings

4.4

Very Good

Based on 22030 ratings & 243 reviews

Rating Distribution

Excellent

(181)

Very Good

(19)

Good

(1)

Poor

(3)

Terible

(39)

Expert's Review

Multisafepay has garnered a loyal following with its diverse range of payment methods and user-friendly Magento module, making it a valuable partner for online businesses like Penworld.be. The quick and efficient customer support, even on weekends, further enhances its appeal. Despite occasional issues raised by users, the overall sentiment leans towards ...Read more

MultiSafepay pros and cons

  • Quick and responsive customer support, ensuring prompt assistance and issue resolution, enhancing user experience.

  • Seamless integration and reliability, contributing to the smooth operation of online shops and customer transactions.

  • Complicated and time-consuming account activation process, with excessive and invasive requests for documentation, causing delays and frustrations.

  • Instances of inaccurate refunds or payment discrepancies, leading to customer dissatisfaction and financial issues.

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Showing 211-220 out of 243

MG

MASTER GRILLS

11/21/18

5 out of 5

Gewoon goede service!

Gewoon goede service!

ND

Nils De Clerck

11/21/18

5 out of 5

Great pricing and customer service

Apart from a very competitive pricing model, we are very happy to have chosen MSP as a payment provider. The customer does not have any problems paying securely, which is the end goal of course. As a webshop owner we have a very helpful account manager who we can contact any time of the day with any kind of problem. Great customer service!

MB

Marieke Bekers

11/21/18

4 out of 5

Good partner for our webshop

We are working with MSP since 8 months for our webshop and are very happy working with them. We have 1 single point of contact who replies almost immediately on our questions. Also the platform where you can see the invoices, payment overviews,... is very intuitive.

SB

Steven Beel

11/21/18

4 out of 5

Dynamic, fast and reliable service & support

Multisafepay is a dynamic company and reliable service. For DAS Media, as a webdevelopment agency, it's a must to act swift and accurately to serve our customers. Therefor it's important to have good partners.The support from Multisafepay has always been excellent: fast, complete and friendly.From commercial to technical support has been of superb quality.

RL

Rudy Lemaitre

11/20/18

5 out of 5

Parfait en tout points

J'ai choisi MultiSafepay comme partenaire et j'en suis entièrement satisfait.Il est vrai qu'ils sont très stricts sur la mise en place de système de paiement, mais ils sont également très ouvert à la remise en question et au dialogue quand on prouve que concept du client pour la vente.Ils ont une équipe technique très rapide et très compétente, mes clients n'ont jamais dû attendre longtemps pour avoir réponse et solution aux problèmes. Je suis très sélectif dans mes partenaires, c'est pour ...

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FD

Felix DM

11/20/18

5 out of 5

The best service you can find!

Always very friendly and happy to help !! Very good support that helped us so good during the setup in the beginning !!

N

Niels

11/20/18

5 out of 5

Professioneel bedrijf

Professioneel bedrijf. Denken mee bij problemen en zijn altijd bereikbaar!Top bedrijf!

G

Gebruiker

11/20/18

5 out of 5

Tevreden

Tevreden over de samenwerking

JV

Jo Vandendriessche

11/20/18

5 out of 5

Eenvoudige duidelijke bediening

Eenvoudige duidelijke bediening. Zowel voor developer als gebruiker. Goede samenwerking.

N

Nick

11/20/18

5 out of 5

Tevreden klant! Vriendelijke helpdesk en goed bereikbaar!

Na onze vorige betaalprovider waar we veel problemen mee kenden, zijn we overgestapt op Multisafepay. Sindsdien weinig problemen gekend. Goeie opvolging en vriendelijke helpdesk! Denken mee, en geven de nodige info.Ook snel en vlot bereikbaar via mail en telefoon, wat toch een must is!Aanrader!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].