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8.5

Spot Score

MultiSafepay - Payment Gateway Software

MultiSafepay Reviews in May 2025: User Ratings, Pros & Cons

Secure payments made easy for online merchants.

4.4

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MultiSafepay offers custom pricing plan

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MultiSafepay Reviews & Ratings

4.4

Very Good

Based on 22030 ratings & 243 reviews

Rating Distribution

Excellent

(181)

Very Good

(19)

Good

(1)

Poor

(3)

Terible

(39)

Expert's Review

Multisafepay has garnered a loyal following with its diverse range of payment methods and user-friendly Magento module, making it a valuable partner for online businesses like Penworld.be. The quick and efficient customer support, even on weekends, further enhances its appeal. Despite occasional issues raised by users, the overall sentiment leans towards ...Read more

MultiSafepay pros and cons

  • Quick and responsive customer support, ensuring prompt assistance and issue resolution, enhancing user experience.

  • Seamless integration and reliability, contributing to the smooth operation of online shops and customer transactions.

  • Complicated and time-consuming account activation process, with excessive and invasive requests for documentation, causing delays and frustrations.

  • Instances of inaccurate refunds or payment discrepancies, leading to customer dissatisfaction and financial issues.

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Showing 161-170 out of 243

C

Claudio

12/25/19

1 out of 5

Per 4 anni tutto bene poi....

Ecco cosa ci è successo a Novembre con Multsafepay che tra l'altro utilizzo da ben 4 anni .Improvvisamente mi hanno detto che il mio account è a revisione e dopo circa una settimana mi chiedono un deposito di ben 11.000 euro , Motivo? nel mio e-commerce ho inserito dei prodotti con un costo molto elevato e, quindi con un elevato rischio frode.Premesso che in un anno i chargeback ricevuti si contano sulle dita di una mano , ho ritenuto le loro richieste scorrette in quanto effettuate in un ...

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PM

Paul M

08/26/19

1 out of 5

Als het werkt werkt het prima totdat je je saldo wilt opnemen

Als het werkt werkt het prima. Tot de dag dat je een mail van ze krijgt en veronderstellen dat je bedrijf niet meer bestaat terwijl er nog dagelijks betalingen op binnen komen. Na veel heen en weer mailen heb ik besloten om met ze te stoppen. Nu is het heel moeilijk en tot nu toe onmogelijk om je saldo op te nemen. Het is mijn geld en ze weigeren het eenvoudig vrij te geven. Dit zijn in mijn ogen oplichting praktijken.

G

Gijzen

07/11/19

1 out of 5

Het zijn oplichters !!

Het zijn oplichters !!! LET hier op !!!

JJ

Jx J

04/30/19

1 out of 5

I was placing an order and decided not…T

Too much SPAMI was placing an order and decided not to complete as I had never heard of Multisafepay. Multisafepay then sent me SEVERAL e-mail reminders to complete the order. There was no UNSUSCRIBE link for these SPAM e-mails.ADVICE:1 If a customer does not complete an order he/she has probably decided not to complete.2 A maximum of ONE reminder e-mail is acceptable.3 That e-mail MUST include an UNSUSCRIBE link.

IA

Ireneusz Adamczyk

04/13/19

5 out of 5

Very smooth start and onboarding

I was looking for a payment provider which covers local payments in different countries. I contacted MultiSafepay and the reply came very quickly.There was an International Account Manager dedicated to contact with me who was dealing with all my questions and my application. The whole process went very smoothly.Admin panel is very flexible: you can select and deselect payment methods any time. You can also set e-mails for typical scenarios - they are pre-defined in many languages so ...

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P

Pietro

03/12/19

5 out of 5

Ottima soluzione per e-commerce

Piattaforma di pagamenti e-commerce molto valida. Offrono anche metodi aggiuntivi alle normali carte di credito (bonifici diretti ed altro), interessanti per i clienti stranieri. Customer care gentile, disponibile e che parla italiano. Consigliato!

GG

Giancarlo Giovannini

02/06/19

5 out of 5

Ottimo sistema di pagamento per ecommerce

Ottimo sistema di pagamento per chi desidera ricevere pagamenti da ecommerce. L'assistenza è sempre presente anche telefonicamente. Consigliato! Stefano C. è un ottimo referente

M

Mitchell

01/18/19

1 out of 5

Afzetters

Ik zweer t je jullie zijn echt zo krom als een banaan, een vriend van mij heeft meer als 4500 euro schuld aan hem geven jullie wel schoenen van 450 euro op afterpay, en ik geen 1 schulde , heb een keer een broek nodig die afgeprijsd is laatste in mijn maat, en dan geven jullie die g.v.d niet man corrupt bedrijf

M

Mike

01/09/19

5 out of 5

Excellente service

Excellente service! Toffe mensen! Goede technologie! Nog nooit problemen gehad in 3-tal jaar, én we hebben volumes.Best regards, Mike Boonkinderenkoning.beeWINGS.be

MB

Martijn Baars

01/08/19

5 out of 5

MultiSafepay bevalt ons uitstekend

MultiSafepay bevalt ons uitstekend! Communicatie is top, heel gebruiksvriendelijk en het scheelt ons heel veel administratieve tijd. Een aanrader voor iedereen!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].