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7.6

Spot Score

Multiplier - Payroll Software

Multiplier Reviews in July 2025: User Ratings, Pros & Cons

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Multiplier Reviews & Ratings

Rating Distribution

Excellent

(519)

Very Good

(87)

Good

(9)

Poor

(0)

Terible

(13)

Expert's Review

Multiplier has consistently proven itself as a reliable and user-friendly platform over the past year. Among its standout features, the intuitive interface and seamless functionality make onboarding and payroll management straightforward for global teams. Customers frequently praise the responsiveness and professionalism of the customer support team, with ...Read more

Multiplier pros and cons

  • Responsive and efficient customer support, often praised for real-time solutions and professionalism.

  • User-friendly platform with an intuitive interface, making navigation and onboarding straightforward.

  • Streamlined payroll and compliance processes, especially for global operations, reducing complexity for users.

  • Provides all necessary payroll and certification tools within a centralized platform, enhancing convenience.

  • Instances of confusion and challenges during the onboarding process for some users.

  • Limited clarity or inconsistency in support availability, with some staff members providing uneven experiences.

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Showing 231-240 out of 628

AU

Anonymous User

09/05/23

5 out of 5

"Assistance for Visa Requirements"

What do you like best about Multiplier? The staff of Multiplier who are based in the Philippines are very quick to provide assistance and responses to inquiries. What do you dislike about Multiplier?

PP

Patricia P

09/05/23

5 out of 5

"Very Responsive and Accomodating"

What do you like best about Multiplier? Sherwin from Multiplier is really attentive and helpful. He routinely helps me with my inquiries, going above and beyond by making outbound calls to ensure I've read critical emails. His patience shines through as I constantly need assistance with timesheets, payroll, and other employment-related issues.His incredible work ethic needed to be recognized, and if any incentives or acknowledgements were to be given out, he deserved them.

AU

Anonymous User

09/04/23

5 out of 5

"Thank you for the support from Customer Success Team - Viren, Priyanshi and Joe!"

What do you like best about Multiplier? Multiplier platform has allowed us to engage with employees from multiple regions with straightforward process. Thank you very much for the dedicated support from the Customer Success Team - Viren, Priyanshi and Joe!

AU

Anonymous User

09/04/23

5 out of 5

"Great payroll platform for global hiring needs"

What do you like best about Multiplier? It's easy to use, customer success team is really friendly and willing to help. With Multiplier we are able to hire people from all states around the world. Also our customer success manager Manisha Agrawal is really helpful

AU

Anonymous User

09/04/23

5 out of 5

"Sherwin - Customer Assistance"

What do you like best about Multiplier? Prompt chat assistance and always provide resolutions What do you dislike about Multiplier?

AB

Alex Budi T

09/04/23

4 out of 5

"Great customer support, clean and simple website"

What do you like best about Multiplier? 1. CS team reply time and they always make sure the query replied although it's taking time. 2. Website is clean, clear and simple.

AU

Anonymous User

09/03/23

0 out of 5

"Multiplier SLA and Service"

What do you like best about Multiplier? Their team, they respond quickly through chats and they provide followups to me on my inquiries. What do you dislike about Multiplier?

EU

Eshrat U

09/02/23

5 out of 5

"Exceptional Customer Support: Attentive and Swift Response from Prachi especially"

What do you like best about Multiplier? Prachi from Multipliers provided exceptional support in swiftly resolving my concerns. Her dedication and expertise were evident, making my experience with Multipliers truly outstanding. Highly recommended!

AU

Anonymous User

09/01/23

5 out of 5

"Great Customer Service"

What do you like best about Multiplier? Every concerns/questions are always answered in a short period of time. They have excellent customer service and ensure you that all your concerns will be resolved immediately. Special thanks to Prachi - Senior Support Specialist for assisting me in every concerns I have. She's very accommodating and always giving me assurance in monitoring and giving my needs to resolve my concerns as soon as possible.

AU

Anonymous User

09/01/23

5 out of 5

"Great Customer Service"

What do you like best about Multiplier? Every concerns/questions are always answered in a short period of time. They have excellent customer service and ensure you that all your concerns will be resolved immediately. Special thanks to Prachi - Senior Support Specialist for assisting me in every concerns I have. She's very accommodating and always giving me assurance in monitoring and giving my needs to resolve my concerns as soon as possible.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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