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8.9

Spot Score

Mouseflow - Heat Map Software

Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

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4.6

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Mouseflow Reviews & Ratings

4.6

Excellent

Based on 661 ratings & 334 reviews

Rating Distribution

Excellent

(314)

Very Good

(19)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Mouseflow is highly praised for its value, simplicity, and deep analytics capabilities, making it an excellent choice for small to medium-sized e-commerce monitoring. Users appreciate the ease of use, fast UI, and valuable insights provided by Mouseflow. The tool's ability to track user behavior through features like recordings, heatmaps, and click patterns ...Read more

Mouseflow pros and cons

  • Provides valuable insights for business with easy-to-use and fast reporting.

  • User-friendly interface with a variety of features like heatmaps and recordings.

  • Excellent customer support and helpful widgets for quick assistance.

  • Comprehensive functionality for analyzing user behavior and website performance.

  • Richness of features may be overwhelming for newcomers without sufficient support.

  • Limited marketplace selection for additional apps and connectors, limiting advanced functionality options.

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Showing 71-80 out of 334

GD

Gerard D

02/01/23

5 out of 5

"Low effort installation & easy to use."

What do you like best about Mouseflow? Solid security docs for internal review are available. Very responsive Customer Support Simple and straightforward reporting is perfect for executive consumption.

LP

Lisa P

01/31/23

5 out of 5

"The heatmaps are invaluable"

What do you like best about Mouseflow? We have found the insights provided by the page heatmaps to be most helpful. Particularly since we recently launched the new website. The data that Mouseflow shows enables us to truly understand the customer journey.

AU

Anonymous User

01/30/23

5 out of 5

"Great CRO Tool for qualitative analysis"

What do you like best about Mouseflow? Most helpful feature are custom variables and tags, which can be used in segments. What do you dislike about Mouseflow?

MS

Michael S

01/30/23

5 out of 5

"Best tool for website Heatmapping on the web."

What do you like best about Mouseflow? Mouseflow offers more data than any other comparable heat mapping software on the web. Additionally, most of the data can be downloaded for deeper anaylsis.

JS

JODY S

01/27/23

5 out of 5

"Great tool to learn from customer behavior online"

What do you like best about Mouseflow? The recordings help me decipher when my sales copy is connecting with my readers. Heat maps help me know when there's unintentional confusion.

AU

Anonymous User

01/24/23

5 out of 5

"Better value than Hotjar"

What do you like best about Mouseflow? The recordings are more accurate to what's happening on the page and the filters on recordings are great What do you dislike about Mouseflow?

AU

Anonymous User

01/24/23

5 out of 5

"Easy to get the job done"

What do you like best about Mouseflow? Mouseflow is easy to set up, easy to navigate and their help is quick and available. It really makes using the tool and getting the data clear and accessible.

NM

Nainan M

01/24/23

5 out of 5

"Very clear giving amazing insights, drawbacks to business to make changes in their journeys."

What do you like best about Mouseflow? Easy to identify gaps and have a solution to improve the UI for the end user. Moreover the slicing and dicing of journeys can easily be done to understand the resaons for drop offs.

AM

Andre M

01/23/23

5 out of 5

"Easy to use and more value for money than some competitors"

What do you like best about Mouseflow? Very easy setup and quick to get results and insights. It's cost/function is better than most competition, considering medium sized organizations/websites.

EM

Emilio M

11/29/22

5 out of 5

"Super friendly and easy to implement solution for website analytics, much better ux than hotjar"

What do you like best about Mouseflow? The ease to navigate in between recordings and heatmaps What do you dislike about Mouseflow?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].