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8.9

Spot Score

Mouseflow - Heat Map Software

Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

Uncover insights, optimize your site.

4.6

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Starts from $24/Month when Billed Yearly, also offers free forever plan

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Mouseflow Reviews & Ratings

4.6

Excellent

Based on 661 ratings & 334 reviews

Rating Distribution

Excellent

(314)

Very Good

(19)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Mouseflow is highly praised for its value, simplicity, and deep analytics capabilities, making it an excellent choice for small to medium-sized e-commerce monitoring. Users appreciate the ease of use, fast UI, and valuable insights provided by Mouseflow. The tool's ability to track user behavior through features like recordings, heatmaps, and click patterns ...Read more

Mouseflow pros and cons

  • Provides valuable insights for business with easy-to-use and fast reporting.

  • User-friendly interface with a variety of features like heatmaps and recordings.

  • Excellent customer support and helpful widgets for quick assistance.

  • Comprehensive functionality for analyzing user behavior and website performance.

  • Richness of features may be overwhelming for newcomers without sufficient support.

  • Limited marketplace selection for additional apps and connectors, limiting advanced functionality options.

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Showing 41-50 out of 334

AU

Anonymous User

05/05/23

5 out of 5

"Great insights"

What do you like best about Mouseflow? Really useful to see what the UX is like from the other side and highlight issues that customers are coming across What do you dislike about Mouseflow?

MM

Musictogo M

05/05/23

5 out of 5

"Start to know what happen in your website"

What do you like best about Mouseflow? To know from where the user are coming from To know where users cliks and start to learn how they think when they are on your website

CB

Curtis B

05/04/23

5 out of 5

"Great Tool for helping figure out customer interactions"

What do you like best about Mouseflow? Great live chat team & very fast responses! Also easy set up with alot of easily readable content. The software itself is amazing i had the free trial for 3 days before signing upto the paid version

AU

Anonymous User

05/04/23

5 out of 5

"Very intuitive and great tagging system"

What do you like best about Mouseflow? Recording tool and tagging. It allows to set alerts, measure customer frustration,etc What do you dislike about Mouseflow?

DB

Daniel B

05/03/23

5 out of 5

"Great tool for tracking user behavior"

What do you like best about Mouseflow? What I like best about Mouseflow is the ability to track user behavior and see how they interact with our website. The heatmaps and recordings are incredibly helpful in identifying pain points and opportunities for improvement. The filters and segmentation options are also very useful for drilling down into specific user groups. Customer support has been very responsive and helpful whenever we've had any issues.

NG

Naz G

05/03/23

5 out of 5

"Excellent analytics & customer support"

What do you like best about Mouseflow? I did an extensive review of the most current user tracking tools by comparing various factors such as privacy and security standards, modernization of heat mapping interfaces, analytics reporting, and more. Mouseflow trumped the other companies by far, but it was the care and attention given by their support team that sealed the deal.

JP

Jeff P

05/01/23

5 out of 5

"Mouseflow is a game changer!"

What do you like best about Mouseflow? Mouseflow enables me to see where my direct contact emails are failing so I can fix them to be more effective. What do you dislike about Mouseflow?

TP

Tyler P

05/01/23

5 out of 5

"Mouseflow is a key component of my funnel"

What do you like best about Mouseflow? MF is essential in optimizing my funnels' landing and sales pages. I focus on the heatmap function in MF but will often check full recordings as well.

EP

Eric P

04/29/23

5 out of 5

"Mouseflow is essential for marketing"

What do you like best about Mouseflow? It allows us to get very granular in our revisions for landing pages What do you dislike about Mouseflow?

AU

Anonymous User

04/28/23

5 out of 5

"Useful tool to understand how my ads perform"

What do you like best about Mouseflow? I am an author selling my own books through my own website and my own store. Mouseflow gives me detailed information what people are doing on my sales page - how to move, what they click, how the scroll the page on desktop, pad and phone. I can use this information to tweak my pages.