spotsaas-logo
Get Listed

8.9

Spot Score

Mouseflow - Heat Map Software

Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

Uncover insights, optimize your site.

4.6

Add to compare

Starts from $24/Month when Billed Yearly, also offers free forever plan

Request a Quote

Mouseflow Reviews & Ratings

4.6

Excellent

Based on 661 ratings & 334 reviews

Rating Distribution

Excellent

(314)

Very Good

(19)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Mouseflow is highly praised for its value, simplicity, and deep analytics capabilities, making it an excellent choice for small to medium-sized e-commerce monitoring. Users appreciate the ease of use, fast UI, and valuable insights provided by Mouseflow. The tool's ability to track user behavior through features like recordings, heatmaps, and click patterns ...Read more

Mouseflow pros and cons

  • Provides valuable insights for business with easy-to-use and fast reporting.

  • User-friendly interface with a variety of features like heatmaps and recordings.

  • Excellent customer support and helpful widgets for quick assistance.

  • Comprehensive functionality for analyzing user behavior and website performance.

  • Richness of features may be overwhelming for newcomers without sufficient support.

  • Limited marketplace selection for additional apps and connectors, limiting advanced functionality options.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 321-330 out of 334

RC

Ramon C

02/08/19

4.5 out of 5

Learning about what the user does

What do you like best? I think the most beautiful part is to know how the user navigates in the portal, for example, the timeline where are the mouse at the moment and the map for all interactions. What do you dislike? Maybe the filter could be hard to use because are very simple I mean sometimes needs specific queries What problems are you solving with the product? What benefits have you realized? tracking if the UI resolve and know if the user experience is the best

02/08/19

4.5 out of 5

Learning about what the user does

What do you like best? I think the most beautiful part is to know how the user navigates in the portal, for example, the timeline where are the mouse at the moment and the map for all interactions. What do you dislike? Maybe the filter could be hard to use because are very simple I mean sometimes needs specific queries What problems are you solving with the product? What benefits have you realized? tracking if the UI resolve and know if the user experience is the best

KA

Kevin Alexis V

02/08/19

4 out of 5

Amazing Feedback tool

What do you like best? Heat map for the sections used, is easier to find from Geo-location problems, Filtering by different options, Browsers, Devices and Custom Parameters. Easy to install and intuitive. Hide sections for security problems. What do you dislike? Sometimes Don't recognize the query strings. Some sections hidden into the records. The content got stuck in records and is hard to see the possible error. Recommendations to others considering the product: ...

Read more

02/08/19

4 out of 5

Amazing Feedback tool

What do you like best? Heat map for the sections used, is easier to find from Geo-location problems, Filtering by different options, Browsers, Devices and Custom Parameters. Easy to install and intuitive. Hide sections for security problems. What do you dislike? Sometimes Don't recognize the query strings. Some sections hidden into the records. The content got stuck in records and is hard to see the possible error. Recommendations to others considering the product: We ...

Read more

UI

User in Human Resources

01/22/19

5 out of 5

Lots of great assistance and a wonderful marketing tool

What do you like best? If you struggle with Google Analytics like I do then Mouseflow gives you manageable insight. The ability to see where people are coming from to your site and to which pages and where they are going on the site is a real bonus. What do you dislike? Although it is simple to use you do need 45 minutes setup to make sure you are getting the most out of the package. I did that and they were able to resolve my queries and request for clarifications. ...

Read more

01/22/19

5 out of 5

Lots of great assistance and a wonderful marketing tool

What do you like best? If you struggle with Google Analytics like I do then Mouseflow gives you manageable insight. The ability to see where people are coming from to your site and to which pages and where they are going on the site is a real bonus. What do you dislike? Although it is simple to use you do need 45 minutes setup to make sure you are getting the most out of the package. I did that and they were able to resolve my queries and request for clarifications. ...

Read more

11/13/18

4 out of 5

Great for optimizing your website traffic and layout

What do you like best? It offers various tools to track what every user is doing on your website and where they click. You can see data on various heatmaps and optimize your site layout accordingly. What do you dislike? They use a 'credit' system. Unless you go with one of their premium packages, you won't be able to track your users forever. How much value you get really depends on how much traffic you have. Recommendations to others considering the product: It's a very useful ...

Read more

EA

Erdem A

11/13/18

4 out of 5

Great for optimizing your website traffic and layout

What do you like best? It offers various tools to track what every user is doing on your website and where they click. You can see data on various heatmaps and optimize your site layout accordingly. What do you dislike? They use a 'credit' system. Unless you go with one of their premium packages, you won't be able to track your users forever. How much value you get really depends on how much traffic you have. Recommendations to others considering the product: It's a very ...

Read more

AI

Administrator in Non-Profit Organization Management

10/29/18

5 out of 5

Perfect for Testing Website usability and Fixing issues

What do you like best? Tracking of user flow through the site, User interface navigation, and bugs and errors tracking and handing What do you dislike? We only use the product to improve user interface based on users navigation and track bugs and errors, so far we do not have nay dislikes Recommendations to others considering the product: I strongly recommend mouseflow if you have a web app which use different vendor APIs and have different user demographics. I found that ...

Read more

10/29/18

5 out of 5

Perfect for Testing Website usability and Fixing issues

What do you like best? Tracking of user flow through the site, User interface navigation, and bugs and errors tracking and handing What do you dislike? We only use the product to improve user interface based on users navigation and track bugs and errors, so far we do not have nay dislikes Recommendations to others considering the product: I strongly recommend mouseflow if you have a web app which use different vendor APIs and have different user demographics. I found that some ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].