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8.9

Spot Score

Mouseflow - Heat Map Software

Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

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4.6

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Mouseflow Reviews & Ratings

4.6

Excellent

Based on 661 ratings & 334 reviews

Rating Distribution

Excellent

(314)

Very Good

(19)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Mouseflow is highly praised for its value, simplicity, and deep analytics capabilities, making it an excellent choice for small to medium-sized e-commerce monitoring. Users appreciate the ease of use, fast UI, and valuable insights provided by Mouseflow. The tool's ability to track user behavior through features like recordings, heatmaps, and click patterns ...Read more

Mouseflow pros and cons

  • Provides valuable insights for business with easy-to-use and fast reporting.

  • User-friendly interface with a variety of features like heatmaps and recordings.

  • Excellent customer support and helpful widgets for quick assistance.

  • Comprehensive functionality for analyzing user behavior and website performance.

  • Richness of features may be overwhelming for newcomers without sufficient support.

  • Limited marketplace selection for additional apps and connectors, limiting advanced functionality options.

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Showing 311-320 out of 334

AI

Administrator in Information Technology and Services

06/11/20

2.5 out of 5

Automated Processes Open Up Possibilities

What do you like best? We are in extremely novice stages of using Mouseflow. However, I am impressed by its ease of use so far. Adding the plugin to our website to begin to record data was a seamless process, and data collection began quickly thereafter. The amount of records we have the potential to gather is amazing. I look forward to seeing how it helps us understand the user's journey on our website better. What do you dislike? It is too early to tell, though, through internal ...

Read more

VD

Valentin D

12/08/19

5 out of 5

Great customer support

What do you like best? Mouseflow is not only the great product but have very responsive customer support team. Quick turnaround of solving the issues makes me happy customer. What do you dislike? Nothing for now. Stable, mature product. What problems are you solving with the product? What benefits have you realized? Debugging customer sessions

UI

User in Computer Software

03/22/19

4.5 out of 5

Great feedback for marketing team

What do you like best? Analytics on click through & page scrolls. Great way to see what kind of content is engaging users. What do you dislike? There's probably more we could do with it that we weren't taking advantage of. What problems are you solving with the product? What benefits have you realized? Easy to find errors. Marketing gets real data to support decisions.

03/22/19

4.5 out of 5

Great feedback for marketing team

What do you like best? Analytics on click through & page scrolls. Great way to see what kind of content is engaging users. What do you dislike? There's probably more we could do with it that we weren't taking advantage of. What problems are you solving with the product? What benefits have you realized? Easy to find errors. Marketing gets real data to support decisions.

AI

Administrator in Information Technology and Services

03/20/19

4.5 out of 5

Very effective for navigation tracking.

What do you like best? It is a very easy tool to really use the learning curve and the adaptation process was quite simple for me and my team. It allows me to tag in an automated way saving me a lot of time. It has functions for user recording I can manipulate the recording as I wish, I can also track each visitor to my website, check where the traffic comes from and access information about potential customers. The customer service is very good always attentive and very helpful, ...

Read more

03/20/19

4.5 out of 5

Very effective for navigation tracking.

What do you like best? It is a very easy tool to really use the learning curve and the adaptation process was quite simple for me and my team. It allows me to tag in an automated way saving me a lot of time. It has functions for user recording I can manipulate the recording as I wish, I can also track each visitor to my website, check where the traffic comes from and access information about potential customers. The customer service is very good always attentive and very helpful, ...

Read more

AI

Administrator in Consumer Services

03/19/19

4 out of 5

Great for seeing how your Visitors Respond

What do you like best? The heatmap provides a good view to see how visitors click through and the analytics prove to be vital to learn more about what visitors are looking for. What do you dislike? Poor integration with other tools available for tracking and analysis. I do not have this concern as I use this for a personal site but there are limitations on the number of sites you can have depending on the accounts. Recommendations to others considering the product: Taking the ...

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03/19/19

4 out of 5

Great for seeing how your Visitors Respond

What do you like best? The heatmap provides a good view to see how visitors click through and the analytics prove to be vital to learn more about what visitors are looking for. What do you dislike? Poor integration with other tools available for tracking and analysis. I do not have this concern as I use this for a personal site but there are limitations on the number of sites you can have depending on the accounts. Recommendations to others considering the product: Taking the ...

Read more

03/08/19

4 out of 5

More than just a User Analytics tool

What do you like best? As a web developer Mouseflow provides a very easy to use interface and implementation to any portal. The tool enables to get more insight on all of your users and know not only what they are doing but how they are doing it. The good part for this is with recordings developers can also even debug further on issues and problems the users report. Mouseflow feedback is also very simple to use an implement and very simple for any user. This will provided instant ...

Read more

AI

Administrator in E-Learning

03/08/19

4 out of 5

More than just a User Analytics tool

What do you like best? As a web developer Mouseflow provides a very easy to use interface and implementation to any portal. The tool enables to get more insight on all of your users and know not only what they are doing but how they are doing it. The good part for this is with recordings developers can also even debug further on issues and problems the users report. Mouseflow feedback is also very simple to use an implement and very simple for any user. This will provided instant ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].