Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

Amazing Mouseflow platform

What do you like best? A great heatmap tool to better understand your business and your customers. Incredibly fast, efficient and easy to use. Mouseflow is one of the best platforms that I have come across for my work this year. Highly recommended. What do you dislike? Nothing. I’m very happy with its services. What problems are you solving with the product? What benefits have you realized? I wanted to know my company's web flow in order to segment our consumers

Really powerfull tool

What do you like best? The big amount of options to work with, intuitive and powerful due to build customer funnels. Great metrics details and easy integration on our site. What do you dislike? The UI design it's a little bit outdated What problems are you solving with the product? What benefits have you realized? Better user metrics and behavior analysis

The perfect compliment to my analytics stack

What do you like best? I really like how easy it is to integrate with other platforms and how it can offer a perspective from the users point of view What do you dislike? I wish there was more information on how to use Mouseflow more advanced Recommendations to others considering the product: I have tried most tools out there to do behavior analytics and Mouseflow does it better by far. Sign up for their trial and you won’t be disappointed What problems are you solving ...

Gain incredible insights

What do you like best? Mouseflows combined analytics and session replays makes it easy for us to both see general trends, identify bugs and see usage details, which make a huge difference when optimizing the functionality and user experience of our SaaS product. What do you dislike? The sheer mass of session recordings can make it hard to analyze in depth when using it for user experience optimization, so I would recommend focusing on a limited part of your site or software at a ...

Easy way to get a good overview over your users behavior

What do you like best? Easy way of seeing how a user is interacting with the website What do you dislike? Seems there can be a few issues with the scrolling and heatmap on sites depending on how it's made What problems are you solving with the product? What benefits have you realized? It's helping us getting a better understanding of our users flow - we changed our sign up flow based on the problems we found in mouseflow. It was easy for us to allocate where the issue where ...

Great addition to GA

What do you like best? I really like the ease of use. I can quickly identify pain points on our website and check via Mouseflow's session replay how a client struggled with specific pages. Heat maps are also a great feature for us to structure our categories and product pages. What do you dislike? Compared to other SaaS tools that we use, we sometimes feel that Mouseflow is a bit slow in terms of launching new features. The product is great but didn't really progress since we ...

Perfect for ecommerce

What do you like best? It gives me all the tools I need to optimize my ecommerce store What do you dislike? I sometimes don't have enough time in the day to take all the data in. What problems are you solving with the product? What benefits have you realized? It's helped me improve my conversion rate to purchase and optimize my flow to decrease my cart abandonment. I have a better ecommerce shop that drives sales.

Form tracker is amazing

What do you like best? Forms recordings are best feature for me, it is what makes is deferent from other products on the market currently. General recordings lists are well structured and automatically adds tags and friction levels, depending on the behaviour. This makes it easy to spot issues. It works with any kind of form markup so can be also used for woocommerce and work amazingly to identify checkout issues. I also like funnel visualisation, easy and fast to set it up. ...

Developer friendly

What do you like best? It helps streamline communication with development. It makes it easier to find and fix javascript errors on the website. What do you dislike? I sometimes need a little bit more information on how to use certain aspects of the tool Recommendations to others considering the product: If you have any doubt ask them, they are very fast responding questions! What problems are you solving with the product? What benefits have you realized? I use ...

Everything you need to optimize your website

What do you like best? Easy to install and set up. I like that it automatically tags sessions with issues. What do you dislike? Nothing at the moment, though some flows could be improved to save some clicks to get to a feature. Recommendations to others considering the product: Take advantage of the free trial they offer and test the tool out What problems are you solving with the product? What benefits have you realized? I have been able to locate errors on my ...