Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

Really great heat mapping!

What do you like best? - great heat maps - actually they are superior to the others we've tried before, - the granularity of the data on heat maps, - heat maps are automatically generated for all pages and cover dynamic elements. What do you dislike? There is a bit learning curve to successfully leverage all the available functionalities, however once you are used to it this tool becomes inseparable part of your marketing stack. What problems are you solving with the ...

Simple, shareable real life website user experiences made easy.

What do you like best? I like that I can share and show our leadership team the impact of poor UX/UI decisions with heat maps and user recordings. What do you dislike? There is not much to hate, it is easy to use and intuitive. What problems are you solving with the product? What benefits have you realized? We are trying improve the user experience on our website and clean up the path to purchase.

Easily see technical problems

What do you like best? That I can see the kind of experience our customers are having so that we can improve it! What do you dislike? Used to be able to see asterisks for when they would type in personal/card information. Now I can't see at all if they have taken that step preventing us from seeing payment processor problems. Recommendations to others considering the product: Use it What problems are you solving with the product? What benefits have you realized? We ...

Exceeded Expectations

What do you like best? I like the movement and attention maps the best. They have allowed so many great insights for conversion rate optimization that I would have never known without this software. What do you dislike? The way to actually view the data on the landing page is difficult to find when you're first starting. There's an "eye" icon that you have to press, but I think it should be something simpler like a button that says "Go to page." What problems are you solving ...

Best tool to monitor and increase conversion rate

What do you like best? The heatmaps provided by mouseflow are the best. What do you dislike? The Mouseflow doesn't supports the IPv6. What problems are you solving with the product? What benefits have you realized? Mouseflow has helped me to increase my conversion rate

Your UX insights

What do you like best? Heatmap of course. It gives us insight always what how we make content. And this is the way how we interact with people. What do you dislike? I hope mouseflow integrates with other apps or platforms for example Facebook and IG etc. So we can track them as well. Recommendations to others considering the product: Social media integration Training webinar I hope you track/identify users following CCPA and privacy policy regulation. What ...

All-in-One qualitative analysis tool for marketing & product professionals

What do you like best? You can see how people are interacting with your site, where they're falling off, etc. It's great to be able to focus on improving the conversion rate. The UX is clean and the set-up is easy. What do you dislike? I didn't see anything worth mentioning yet... What problems are you solving with the product? What benefits have you realized? Improving the retention and conversion rate of my website.

Cool tool - We found many bugs on our website

What do you like best? We can see all website visitors and understand how a visit on our website is working or not working. Each recording within mouseflow is being enriched with friction scores, which allows us to find the needle in the haystack. I also like that mouseflow is recording all of our visitors and not enforces us to only record a sample of the visitors. What do you dislike? I would like to be able to compare our metrics with industry peers. This is currently not ...

Good, but the credits for the price per month is too low.

What do you like best? I don´t need to create two heatmaps to recording mobile and desktop. What do you dislike? The quantity of credits is too low for the size of the company I work. Others platforms offers more credits for that price Recommendations to others considering the product: I recommend Mouseflow to small business, for the price and credits. What problems are you solving with the product? What benefits have you realized? Creating a base line about landing ...

Very powerful tool for insights

What do you like best? You don't need to configure anything after the setup, we have all pages recording all the time. What do you dislike? The interface is not very intuitive but you get used to it. What problems are you solving with the product? What benefits have you realized? Seeing how users experience bugs, sharing recordings of bugs within the team.