Mouseflow Reviews in May 2025: User Ratings, Pros & Cons

Using Mouseflow to Improve Conversion Rates

What do you like best? Mouseflow is easy to use. The recordings and heatmaps provide excellent insight into customer behaviour on our site. Being able to toggle between devices (i.e. see different heat maps for phone users and desktop users) has proved extremely useful. The Mouseflow team seem to regularly roll-out improvements, which is a great sign they are listening to us users. They also provided a quick response when I had a query. What do you dislike? Options I would like to ...

Great system and platform. For those interested in upping their digital marketing game

What do you like best? See the recordings and understand the scroll rates What do you dislike? Not all people visiting the landing page gets recorded. Not sure why that is What problems are you solving with the product? What benefits have you realized? Understanding why or why not my landing pages work. Becoming a more aware advertiser which ultimately allows me to save more money and make more money, which is great. . . . . . . . . . . .. . .. . . . .. . . .. . . . . . . . ...

These days, information is power, and Mouseflow brings you power

What do you like best? The greatest benefit of using Mouseflow is that it enables us to be closer to our users and really get a grasp of how they're using our website. And since regular analytics only gives us some information such as how many visitors and where from, we're relying on Mouseflow to see exactly how visitors are using our website. What do you dislike? Nothing bad about it comes to mind, throughout the years I have constantly seen improvements, optimizations and new ...

Great tool to understand how your customers interact with your website

What do you like best? Mouseflow has been a great add on to our marketing stack. It provided us with many insights to how our visitors perceive our website and which elements they pay attention to. In other words we get to see how our visitors are getting to know the product and this allows us to make adjustments to the website. What do you dislike? Nothing to mention. The navigation is a bit clumsy. What problems are you solving with the product? What benefits have you ...

Helped us improve our conversion funnel

What do you like best? While the tool is not primarily focused on conversion rate optimization, it has a lot of functionality that helped us improve the conversion rate. We got to identify that our CTAs were not getting as much attention as we expected them to as well as other things causing distraction. With the help of heat maps we've identified that some of the important content on our pages wasn't being reached. It is pretty fast to get from installation to insights. What do you ...

Good tool, loads of insights, room for improvement.

What do you like best? Heatmaps offer really amazing insights and the fact that Mouseflow updates within seconds after each visit is also great. What do you dislike? The installation process could have been a bit better guided. I was not sure if I had set up everything correctly to ensure I am not collecting any personal data. What problems are you solving with the product? What benefits have you realized? We understand user behavior and are able to really pinpoint what our ...

Good tool to understand user behavior

What do you like best? User recordings. HeatMaps. The Set-up process. What do you dislike? Recording controls. Limited no. of credits for the price paid. Funnel description. Session end and start demarcation. Recommendations to others considering the product: Good tool to use for basic level analytics. What problems are you solving with the product? What benefits have you realized? Understanding how my users are interacting with the product. ...

Helped streamline our customer experience 1000%

What do you like best? ease of integration with our website and took literally minutes to setup. What do you dislike? Similar competitors have advanced analytics for around the same price. What problems are you solving with the product? What benefits have you realized? We've solved numerous website issues where customers have received error messages while purchasing causing them not to buy.

Amazing tool well worth the cost

What do you like best? Mouseflow helped us immediately understand where our customers were spending time on our website and where they were getting stuck in a beautiful visual tool. What do you dislike? No downsides to Mouseflow, it did everything we were hoping and more! What problems are you solving with the product? What benefits have you realized? We wanted to understand how to rebuild our website and where to focus putting new content

Great service and value

What do you like best? The support was very helpful when it came to helping us set up the tool and answer all questions that our staff had. We loved the fact that we didn't need to set up heat maps for individual pages and had everything recording. The tool itself allowed us to improve our website in ways that we didn't anticipate. What do you dislike? There wasn't really anything we disliked. Configuring funnels was a bit complicated as we didn't have a "thank you" page, ...