8.8
Spot Score
Create a professional website with ease.
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MotoCMS continues to impress as a top-tier website-building platform, celebrated for its user-friendly interface and unparalleled customer service. Customers repeatedly highlight the brand's commitment to going above and beyond, with support representatives like John Novac, Tommy, and Den Shepard earning particular praise for their professionalism, patience, and ...Read more
Exceptional customer service that is professional, helpful, and responsive, often going above and beyond to resolve issues.
Fast resolution of problems, even for complex situations like hosting or DNS issues.
User-friendly and high-quality website templates appreciated for their modern design and ease of setup.
Longstanding reliability and trust among users, with many satisfied, repeat customers over the years.
Some users experienced issues related to insufficient initial guidance, such as incomplete explanations about DNS or NS record updates.
A few users noted that resolving certain issues required extended back-and-forth communication or intervention from MotoCMS, which can be time-intensive.
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Showing 11-20 out of 286
M
Marvin
03/07/24
Tommy is the best!
Tommy was great! I truly appreciate the expertise and professionalism he provides. He goes above and beyond to try to make things right. I am very happy that he can help and fast. I am also very satisfied with the outcomes. I'm so grateful. Thank You Tommy!!!
M
Marvin
03/07/24
Tommy is the best!
Tommy was great! I truly appreciate the expertise and professionalism he provides. He goes above and beyond to try to make things right. I am very happy that he can help and fast. I am also very satisfied with the outcomes. I'm so grateful. Thank You Tommy!!!
K
Kooroush
02/23/24
MotoCMS is one of the best companys to work with
I purchased the MotoCMS website from this company in June 2013, and since then, I have bought several websites from them. I can bravely say that their customer service and support team is one of the best in the industry. Thank you MotoCMS
K
Kooroush
02/23/24
MotoCMS is one of the best companys to work with
I purchased the MotoCMS website from this company in June 2013, and since then, I have bought several websites from them. I can bravely say that their customer service and support team is one of the best in the industry. Thank you MotoCMS
CJ
Chris Jarman
02/13/24
Where do I start?
Where do I start? I had been having website/email issues for months. I reached out to my hosting and email providers as I had no other place to go. After MANY frustrating conversations and emails with no resolution, I decided to reach out to MotoCMS as a last resort (as my website was built using their platform). After going back and forth with them for a while, one of the tech support agents decided to step in and try to remedy my problem once and for all. I spent over 3 hours with the ...
Read more
CJ
Chris Jarman
02/13/24
Where do I start?
Where do I start? I had been having website/email issues for months. I reached out to my hosting and email providers as I had no other place to go. After MANY frustrating conversations and emails with no resolution, I decided to reach out to MotoCMS as a last resort (as my website was built using their platform). After going back and forth with them for a while, one of the tech support agents decided to step in and try to remedy my problem once and for all. I spent over 3 hours with the ...
Read more
WB
Wharfedale Brewery
01/09/24
Great customer service and response…
Great customer service and response time.
WB
Wharfedale Brewery
01/09/24
Great customer service and response…
Great customer service and response time.
JR
Jose Rodriguez
12/17/23
The MotoCMS people are truly amazing
The MotoCMS people are truly amazing. This time I got John Novac, but other times I got Mary and another lady that unfortunately do not remember her name. They are very kind and promptly fix my issues. I am very thankful for them and I recommend anyone that wants to build a serious website to use MotoCMS.
JR
Jose Rodriguez
12/17/23
The MotoCMS people are truly amazing
The MotoCMS people are truly amazing. This time I got John Novac, but other times I got Mary and another lady that unfortunately do not remember her name. They are very kind and promptly fix my issues. I am very thankful for them and I recommend anyone that wants to build a serious website to use MotoCMS.
