8.8
Spot Score
Create a professional website with ease.
Add to compare
MotoCMS continues to impress as a top-tier website-building platform, celebrated for its user-friendly interface and unparalleled customer service. Customers repeatedly highlight the brand's commitment to going above and beyond, with support representatives like John Novac, Tommy, and Den Shepard earning particular praise for their professionalism, patience, and ...Read more
Exceptional customer service that is professional, helpful, and responsive, often going above and beyond to resolve issues.
Fast resolution of problems, even for complex situations like hosting or DNS issues.
User-friendly and high-quality website templates appreciated for their modern design and ease of setup.
Longstanding reliability and trust among users, with many satisfied, repeat customers over the years.
Some users experienced issues related to insufficient initial guidance, such as incomplete explanations about DNS or NS record updates.
A few users noted that resolving certain issues required extended back-and-forth communication or intervention from MotoCMS, which can be time-intensive.
Log in Required to View Reviews
Filter results
Sort by :
Showing 161-170 out of 286
RG
Roman Grigoriev
03/19/21
million out of 5
Built my own website with this sitebuilder. It's awesome, as well as their support team. You guys ROCK!
LH
Liz Horta
03/10/21
Thanks Michael Martin for all your…
Thanks Michael Martin for all your help, for your patience and for showing me step by step what I had to do to solve my problem. As always it has been an excellent service !!!
ZG
ZEYNEP GOLDEN TROPHY PARTNERS
03/07/21
fanatical support
I am very pleased with the support I have received from MotoCMS. I feel like almost a internal tech staff that has worked on our corporate website. I thank to John Novac. He is the best support tech.
MT
Miraan Tabrez
03/03/21
Website is down and returning HTTP 500…
Website is down and returning HTTP 500 error. I created a support ticket but it seems it was just deleted with no response. I'll update my review if they get in touch to fix it.
DP
David Pasmanik
02/22/21
Marcus Levinsky is a True Professional
After a very frustrating experience with MOTO-CMS Marcus Levinsky was able to connect me to a project manager to handle my issue directly over the phone. I understand this is not traditional for MOTO CMS but Marcus made it happen and they should be commended for that.Marcus is a true professional and deserves recognition by their organization's leadership for their excellent client management skills.If someone is reading this from Marcus's team -- they deserve a raise.
JM
Jose Marrero
02/21/21
really good experience john in the chat…
really good experience john in the chat set me up with the website domain in seconds. he knew what to do right away !
P
Prateek
02/15/21
Best support from John Novac
The Client Support Technician (John Nova) was so helpful that he resolved my issue within 10mins and in a easy way. He is a friendly guy and helpful. I am really very happy with that quick help.Thank you so much!You saved my day JOHN.
HC
Happy Client
02/14/21
Ron Coleman gave us amazing support…
Ron Coleman gave us amazing support today. He was quick to the point, figured out exactly what was wrong and fixed it. He was happy to explain the process to us and all of that on a Sunday afternoon. I could not have asked for more!
FK
Frank Kemery
02/12/21
I've worked with Andy Barnes and…
I've worked with Andy Barnes and Michael Martin at motocms and they always have the answers I need and lots of patience to guide me thru the troubleshooting process.
N
NACO
02/09/21
I have to say the support is amazing…
I have to say the support is amazing and always very helpful. We had a problem with the database and the support team did everything they could to help us with the problem. Many thanks to the whole team
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
