8.8
Spot Score
Create a professional website with ease.
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MotoCMS continues to impress as a top-tier website-building platform, celebrated for its user-friendly interface and unparalleled customer service. Customers repeatedly highlight the brand's commitment to going above and beyond, with support representatives like John Novac, Tommy, and Den Shepard earning particular praise for their professionalism, patience, and ...Read more
Exceptional customer service that is professional, helpful, and responsive, often going above and beyond to resolve issues.
Fast resolution of problems, even for complex situations like hosting or DNS issues.
User-friendly and high-quality website templates appreciated for their modern design and ease of setup.
Longstanding reliability and trust among users, with many satisfied, repeat customers over the years.
Some users experienced issues related to insufficient initial guidance, such as incomplete explanations about DNS or NS record updates.
A few users noted that resolving certain issues required extended back-and-forth communication or intervention from MotoCMS, which can be time-intensive.
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Showing 121-130 out of 286
RV
Rene Verlaat
07/06/21
Great support
fast, professional and courteous, couldn't be better
MF
Michael Flowers
07/06/21
I was clueless about transitioning a…
I was clueless about transitioning a client's existing MotoCMS from one domain to another. Amazingly this issue was resolved by a Support Tech within the shortest time beyond my imagination.
RV
Rene Verlaat
07/06/21
Great support
fast, professional and courteous, couldn't be better
MF
Michael Flowers
07/06/21
I was clueless about transitioning a…
I was clueless about transitioning a client's existing MotoCMS from one domain to another. Amazingly this issue was resolved by a Support Tech within the shortest time beyond my imagination.
C
Colin
07/05/21
Agent was good
Agent was good. Understood everything he asked for and it was overall a good experience.
C
Colin
07/05/21
Agent was good
Agent was good. Understood everything he asked for and it was overall a good experience.
DG
Design Gal
07/01/21
Always there to help!
I have been a Moto customer for years, and there is a reason for that. They have just the best customer service! I have dealt with Rod and John recently, and they are always helpful and make sure I have all of my questions answered and even give me advice on what to say to my hosting people if there is an issue and that is so helpful! Thank you Moto!
DG
Design Gal
07/01/21
Always there to help!
I have been a Moto customer for years, and there is a reason for that. They have just the best customer service! I have dealt with Rod and John recently, and they are always helpful and make sure I have all of my questions answered and even give me advice on what to say to my hosting people if there is an issue and that is so helpful! Thank you Moto!
DW
David Wiedeman
07/01/21
No repeating...
I've used Moto for years and Rod & Ruin always answer my questions quickly and correctly. Without making me repeat myself or reexplain anything...
DW
David Wiedeman
07/01/21
No repeating...
I've used Moto for years and Rod & Ruin always answer my questions quickly and correctly. Without making me repeat myself or reexplain anything...
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