Motive Reviews in July 2026: User Ratings, Pros & Cons

"Nothing but friendliness and knowledgeable customer service."

What do you like best about Motive? After having horrible service from our last provider, it was like a breath of fresh air with the service and assistance we have gotten from KeepTruckin. It doesn't matter if it is office personnel or a driver that calls the customer service, they are always knowledgeable and make sure the problem is solved. I can't say how happy we are since changing. What do you dislike about Motive? I have nothing to complain about. I am not saying we won't run into ...

"Good ELD"

What do you like best about Motive? The ease of use, good customer support, accessibility What do you dislike about Motive? Document tab is unresponsive sometimes. What problems is Motive solving and how is that benefiting you? Compliance with ELD, used it before the ELD and saved money on paper logs.

"The best app for ELD"

What do you like best about Motive? Nice interface , convenience of use, ease of use What do you dislike about Motive? There is nothing to dislike except it is slightly more expensive then competitors Recommendations to others considering Motive: Good app for ELd What problems is Motive solving and how is that benefiting you? Compliance with ELD regulations

"A must have for any small fleet!!"

What do you like best about Motive? Timely and professional customer service. The support team is extremely knowledgable and happy to help no matter how small the question or concern is. They make sure every question is answered before they let you off the phone. What do you dislike about Motive? Although I appreciate the customer service team I wish the availability was a bit quicker. On average my hold time is between 3 and 7 minutes. What problems is Motive solving and how is that ...

"Easy for drivers and management"

What do you like best about Motive? Drivers can report their hours in an easy to use system, and be in compliance with no worries. What do you dislike about Motive? In a large fleet specially, it should be a way to identify or warn management, who is not connected to their internet while they (the drivers) are already working and driving. What problems is Motive solving and how is that benefiting you? None so far.

"Excellent customer service & affordability"

What do you like best about Motive? KT customer service is always knowledgeable & helpful. The implementation was not only affordable but also easy for our drivers to learn. I highly recommend it to everyone wanting to use ELD's. What do you dislike about Motive? I have nothing bad to say about KT. It has been a great investment and very informative. Recommendations to others considering Motive: Don't wait, join Keep Truckin now. What problems is Motive solving and how is that benefiting ...

"Super easy to use "

What do you like best about Motive? I love how straightforward this app is, it’s incredible What do you dislike about Motive? Don’t really like putting my location after update while driving because it was going off and on never could of got the right spot while the car was moving What problems is Motive solving and how is that benefiting you? Keep tracking movements of employees

"Awesome Fleet Management Tool!!"

What do you like best about Motive? I love the fact it's built specifically for truck/fleet management. It solves a ton of the feature issues we had noticed with other logistics tools/software and is easy to set up. What do you dislike about Motive? Nothing! The tool IS limited in that it's specific (for us anyway) to distribution chain management, but that's the use we got it for. Recommendations to others considering Motive: Talk with their team about your specific needs! Their tool is ...

"Best E-log company"

What do you like best about Motive? Their customer support is top notch. The OS is very user-friendly. We have all the features, reports that we require. The FM system is pretty much secure and bug-free, as soon as there is an error, their tech support is proactively looking into your problems. I'm glad we didn't have to pay much and got the hardware at a very minimum price. The location tracking is very efficient and effective. Last but not least, the drivers who are using Keeptruckin are ...

"Love the easy app for the driver, and the amount of info it provides to management! "

What do you like best about Motive? The app works for the driver....No fuss What do you dislike about Motive? No down side.. That I have found...Easy What problems is Motive solving and how is that benefiting you? I can see what my driver is doing and where, any time day or night!