Motive Reviews in July 2026: User Ratings, Pros & Cons

"any system needs improvements to stay in competition, none are done, thus more violations for us."

What do you like best about Motive? only drivers friendly, easy use for drivers. What do you dislike about Motive? take any improvement advice seriously, do not make changes that make the admins job easier, no one follows up unless they feel you're leaving and then ignore again Recommendations to others considering Motive: Make sure to order your devices ahead of time so you do not get shipping delays, and always keep extra devices. What problems is Motive solving and how is that benefiting ...

"Great improvement"

What do you like best about Motive? Not a thing. I been with them for three years and have had many problems. They use deceptive business practices What do you dislike about Motive? They are very slow to respond and when they do call back. They have no idea about the issue and you have to start explaining again Recommendations to others considering Motive: There are plenty of eld providers. Keep away from KeepTruckin What problems is Motive solving and how is that benefiting you? Have had ...

"Great improvement"

What do you like best about Motive? Not a thing. I been with them for three years and have had many problems. They use deceptive business practices What do you dislike about Motive? They are very slow to respond and when they do call back. They have no idea about the issue and you have to start explaining again Recommendations to others considering Motive: There are plenty of eld providers. Keep away from KeepTruckin What problems is Motive solving and how is that benefiting you? Have had ...

"Keep Truckin is great. They keep on top of their product."

What do you like best about Motive? The ability to run the daily reports on the truck's mileage and performance. What do you dislike about Motive? How often the gateway drops the connection with the driver's tablet/phone. What problems is Motive solving and how is that benefiting you? Keeping track of the trucks so we can keep our customers informed. The time it takes to do the IFTA reports and audit the drivers' logs have been reduced using Keep Truckin.

"Easy to Use"

What do you like best about Motive? This program is straightforward to use, and customer support is always helpful. What do you dislike about Motive? The website is difficult to navigate if you are unsure what category you are looking for fits. Recommendations to others considering Motive: KeepTruckin offers a variety of features that all departments can use. What problems is Motive solving and how is that benefiting you? The ability to locate an asset's exact location is beneficial. It is ...

"Customer service is great. Highly recommend!"

What do you like best about Motive? ELD system works well and is user-friendly. What do you dislike about Motive? The renewal process is challenging and lengthy. Customer service is polite and professional, but they complicate the process and make it unreasonably long and challenging each year. Things could be substantially more simplified and have fewer hoops to jump through. What problems is Motive solving and how is that benefiting you? ELD Provider for ELD mandate.

"Be Aware., you will loose a lot with that Poor company!"

What do you like best about Motive? NOTHING at ALL! they dont provide what they offer or promise! Just try to get your money and with unprofessional services tries to manage... What do you dislike about Motive? Customer care service is the worst i have ever seen; they dont know how to help customers, all the time asking their management to clarify the answer, Even though their management is an exact way do business.. Seems they are sitting in INDIA trying to catch the business in ...

"Great experience"

What do you like best about Motive? Keep trucking makes you feel like you have an assistant. What do you dislike about Motive? They don't advertise enough, please get the word out. Recommendations to others considering Motive: Get this product it works great and is very necessary for business. What problems is Motive solving and how is that benefiting you? ELD is the best right now has save me time and money

"Great software"

What do you like best about Motive? The software makes record keeping and compliance simple and easy. Great customer support that will help resolve your issues in a timely manner. What do you dislike about Motive? Sales reps can be a bit aggressive sometimes. What problems is Motive solving and how is that benefiting you? KeepTruckin allows me to ensure my drivers are DOT compliant. It also keeps track of all the info I need to file my quarterly IFTA and I can generate simple, easy to read ...

"High quality product with even better customer support"

What do you like best about Motive? Keep Truckin continually updates their product by adding new features. Their support team actually listens to their customers needs and adapt changes to fit our needs. What do you dislike about Motive? At times I think the driver cell phone app drops leaving us unable to track the drivers. What problems is Motive solving and how is that benefiting you? We have fixed many problems with Keep Truckin. Constant GPS tracking of all trucks, real time safety ...