Motive Reviews in July 2026: User Ratings, Pros & Cons

"Will not train us to use the devices, DO NOT RECOMMEND!!!"

What do you like best about Motive? They are capable of getting themselves paid. What do you dislike about Motive? We've had 5 different appointments with Motive to train our in-house staff to use the platform properly. Each time, the Motive representative does not show up to the online meeting and does not return our multiple phone calls to reschedule. The ELD devices have been installed in our fleet for 3 months (we've made 3 payments anyway) and to date, not one of our staff members ...

"It is very simple and easy to use"

What do you like best about Motive? There support is great . They solve the problems on the support. What do you dislike about Motive? Everything is perfect . Sometimes we face a problem for selecting co driver rest everything is great. What problems is Motive solving and how is that benefiting you? Till now did not face any problem.

"Lifesaver for our company. Former PeopleNet user."

What do you like best about Motive? We love how this product has minimal issues. Everything is in one place. What do you dislike about Motive? The ONLY downside to Motive is not being able to delete old messages. What problems is Motive solving and how is that benefiting you? We use Motive for logging, tracking, dispatching from McLeod, safety alerts, and compliance. They are always adding new features and making the product better and better. Motive is a top-notch must-have software for ...

"Motive"

What do you like best about Motive? The Motive provides complete control over your company's safety and compliance with its reliable hardware and software. As an admin, one of the great features I like is the Reports/location history, where I can see the movement of each vehicle and trip's time, exact duration, and location, including coordinates and speed of movement. Admin can see every truck's movement, regardless of how the drivers' logs appear. The Motive is always working on improving ...

"Keep Trucking VS. Motive"

What do you like best about Motive? When it was keep Trucking, the customer service was outstanding. If I had an issue with an ELD machine they would take care of it right away. I would have a replacement in a couple of days. What do you dislike about Motive? Since they switched to Motive the customer service has been horrible. They sound nice and will promise the world to you over the phone but will not follow through on what the problem is. I need 4 machines replaced and they have been ...

"Good service poor support"

What do you like best about Motive? System performs well and is very stable. What do you dislike about Motive? Customer service seems to always be middle eastern. Very hard to understand on the rare occasion that I've needed them. You'll get "account review" calls for them to try to upswell your service or buy other products. They call every couple weeks. What problems is Motive solving and how is that benefiting you? They provide an eld. This is required by the feds, which is ridiculous in ...

"A Compentant Service that has Most Everything You Want"

What do you like best about Motive? Motive provides an all-in-one solution for our ELD needs. The ability to track drivers and manage their logs from the web is fantastic. The app is also laid out in a way that makes it easy for our less tech-savvy drives to log their time. What do you dislike about Motive? The reliability of the Vehicle Gateways. We have needed to replace all 3 of them at least once during the past few years due to bad firmware updates and unreliable logging. I had to wait ...

"Simple and straightforward"

What do you like best about Motive? Seems to work seem without intervention. What do you dislike about Motive? Some enterprise level changes aren't very well integrated Like Canadian cvip dates etc. Stuff the company specifically requested added It is not exactly seamless What problems is Motive solving and how is that benefiting you? Had Bluetooth lock up on my phone and therefore lock up motive This was handled very quickly

"Great Customer Service"

What do you like best about Motive? The customer service is outstanding, any questions we have we can always quickly get ahold of a real person and they have always been able to help us right away. What do you dislike about Motive? We have had some glitches when drivers create an account on their phone and having it sync up with the business's account. What problems is Motive solving and how is that benefiting you? They have elimninated the drivers paperwork by making it all go digital, but ...

"Motive is amazing and the team behind the name"

What do you like best about Motive? There's always someone to help no matter what time you may need it What do you dislike about Motive? Nothing to dislike They do a wonderful job marking sure you're taken care of What problems is Motive solving and how is that benefiting you? I recently dropped down to one truck So i was offered a discount until i upgrade again