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8.9

Spot Score

Monetate - Personalization Software

Monetate Reviews in May 2025: User Ratings, Pros & Cons

Empower Your Brand's Personalization Strategy

4.5

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Monetate Reviews & Ratings

4.5

Very Good

Based on 219 ratings & 88 reviews

Rating Distribution

Excellent

(52)

Very Good

(28)

Good

(3)

Poor

(2)

Terible

(3)

Expert's Review

Monetate is a powerful tool for personalizing customer experiences and optimizing websites. Users appreciate its ability to generate code for product recommendations, increasing customer engagement and personalization. The platform's sandbox features and customization options make it a robust tool for website personalization and A/B testing. While some users ...Read more

Monetate pros and cons

  • Enables personalized experiences and product recommendations within emails.

  • Offers sandbox features for easy customization and connection to CDP.

  • Provides intuitive and quick experiment data reading capabilities.

  • Allows dynamic control of features without manual intervention.

  • Lack of detailed documentation and template building resources.

  • Extensive reading required to utilize full customization potential.

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Showing 51-60 out of 88

AU

Anonymous User

11/13/15

4 out of 5

"Great by itself, difficult to integrate with other tools"

What do you like best about Monetate? Monetate was a great step forward for us in order to create more personalized experiences on our website for our different customers and personas. The set up of new experiences is extremely easy and the selection of options is quite expansive. I was impressed with how quick we were able to integrate and set up new experiences. Within only a few weeks we were seeing actionable results from our campaigns and able to quickly see the ROI we would get from ...

Read more

AU

Anonymous User

09/23/15

4 out of 5

"Monetate"

What do you like best about Monetate? Ability to isolate areas for controlled AB testing, this gives us the ability to make educated decisions in moving forward with our campaigns. What do you dislike about Monetate? I have yet to find any significant issues. What problems is Monetate solving and how is that benefiting you? A large part of our testing has been the ability to test various user-interface methods using the same subject content. This gives us great insight as to what is working ...

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JG

Jessica G

09/11/15

5 out of 5

"Agile tool built for marketers"

What do you like best about Monetate? The interface is so easy to use. With ActionBuilder, we can usually launch a new test within a day (sometimes minutes) with limited HTML/CSS knowledge or strain on IT. The targeting capabilities are robust and continually improving. Our account team is extremely knowledgeable and always very responsive. What do you dislike about Monetate? We would love same-day reporting, especially during peak season. It would also be helpful to preview multiple ...

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PB

Parker B

09/10/15

5 out of 5

"Director of E-Commerce"

What do you like best about Monetate? Among the 3rd party tools which we have integrated with our desktop and mobile sites as well as e-mail, Monetate provides the widest variety of applications. Moreover, the UI is very intuitive for the team to leverage, and the Monetate client services team is very proactive and responsive. The combination of these three strengths has made Monetate the go-to application whenever the team wants to get things done on the site , whether it is a test or ...

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AU

Anonymous User

09/08/15

5 out of 5

"Monetate is an amazing tool. I'm not sure how we lived without it for so long. "

What do you like best about Monetate? Flexibility and ability to A/B test so easily. What do you dislike about Monetate? That we don't have resources on our end to do more tests. What problems is Monetate solving and how is that benefiting you? Too many to mention...It allows us to react to business so much faster than if we had to wait on developers on our side.

JS

Jenna S

09/03/15

5 out of 5

"Outstanding"

What do you like best about Monetate? A great tool that allows us to make immediate changes to our site which would otherwise take months, maybe even years. We can test ideas, identifying what works and what doesn't before implementing. The staff. They are great to work with , patient and very knowledgeable. They listen to feedback and are constantly working to improve their tool for their customers. What do you dislike about Monetate? The dashboard is a bit challenging to look at. ...

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AK

Allie K

09/02/15

5 out of 5

"Monetate Fan"

What do you like best about Monetate? The preview is fast and accurate. Also the campaign is implemented immediately. What do you dislike about Monetate? I dislike that mobile and desktop are separate packages Recommendations to others considering Monetate: more uses on a product category page. (show alt images if you roll over, show other colors, etc.) What problems is Monetate solving and how is that benefiting you? We are communicating our promotional offers from email to the website.

AU

Anonymous User

09/02/15

3.5 out of 5

"Testing = $$$"

What do you like best about Monetate? Monetate is easy to use and allows me to focus more of my time on strategy. And with new products rolling out pretty consistently, I'm always looking forward to the new things I'll be able to do with our site and Monetate. I think Data Activation is what I'm most excited about using next. What do you dislike about Monetate? The dashboard is slow to load when you're opening actions, archiving a campaign, etc. I can't really think of anything else that I ...

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DO

David O

08/11/15

4 out of 5

"An optimized experience leads to happier users and more sales"

What do you like best about Monetate? It's a simple product that converts your site into a canvas ready to be adapted to your visitors needs. The implementation process it's simple and straightforward, once you've done it, Monetate gives you access to a set of tools to segment your visitors and create experiences based on who they are. The support team it's easy to reach and has a quick response time. What do you dislike about Monetate? I can't say it's perfect and that I like everything, ...

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KS

Kandra S

06/09/15

3.5 out of 5

"a/b testing solution, with business / sales partner"

What do you like best about Monetate? hands-on business / sales partner, evaluates current test and recommends others based on other client / industry knowledge. Annual client conference for greater interaction and to share ideas. What do you dislike about Monetate? high pricing, relative to other solutions - but comes ready to use with limited to no it help needed to set up new and complex tests. What problems is Monetate solving and how is that benefiting you? a/b testing