monday.com Reviews in November 2026: User Ratings, Pros & Cons

Project Planning Made easy & customizable

What do you like best? Can customize all fields and include different columns on each project board. I have found it to be very user friendly and easy to use. I've tried a few other project planning sites and this is by far my favorite. You can now add sub-items to any ToDo item making the project planning even better. What do you dislike? I with the timeline fields worked a bit differently. I have found some other companies that use the timelines in a better way but the rest of ...

Great cross functional workspace

What do you like best? The most useful function is to be able to add customizable categories in each pulse to keep track of the status as each person completes their part of the pulse. What do you dislike? I would like to see a more visual timeline functionality to be able to plan out project milestones at a high level with a place to note goals to meet along the way. What problems are you solving with the product? What benefits have you realized? With multiple departments ...

Ease of Use, Very Customizable

What do you like best? The ease of use yet very customizable platform makes Monday great for brand new users with little technical experience and even those who want to dig in and get the most automation possible. What do you dislike? The only con that comes to mind is really just having to stop and input data into Monday so that it can help make my team more efficient and organized...but hey, there's no way around that. Recommendations to others considering the product: If ...

Monday helped my office streamline our projects and production process

What do you like best? The features are comprehensive and helpful for keeping track of projects and writers. The process made my office's workflow much easier and helped my boss see where I was at with the projects. What do you dislike? The interface/design/layout of the work space itself is rather busy and distracting. I am often distracted by multiple features on a page and would have benefitted from having a page where I can see my own tasks and not everyone else's. What ...

Monday is beatuful. It keeps information organized and communication flowing. Constantly improving

What do you like best? As you keep using it, you discover new features that you didn´t know existed. What do you dislike? It is a paid service. Makes sense, though. Butthere are some incredible features that are only activated with the premium plan, not the regular one. What problems are you solving with the product? What benefits have you realized? Every person on the team has their responsibilities written down on monday, with a date due. It lets the team know which are ...

Amazing Customer Service

What do you like best? The Support teams at Monday.com respond back to you at all times of the day, from 2 pm to 2 am, even on Sundays. They will make custom videos specifically for you to help with your issues. They work as a team to help figure out any issues you may have or solutions you may need. They also listen to our suggestions and have implemented several of them . The majority of companies big or small could learn a lot from Monday.com about customer service/support. What do ...

It's a great way to keep everything up to date

What do you like best? That is it! It's actually beautiful. They constantly have something new to add. We're continually taught to bring in new features and make them user-friendly and accessible. The style is full, bright, and snappy of color. It is a wise app. What do you dislike? Several changes to a process or maybe team doesn't get along immadietelly or perhaps do not appear after the page has been refreshed. Recommendations to others considering the product: Getting ...

Finally

Finally, an organizer that I love. A bit pricey for what it is, but the simplicity and ease of use are unmatched!

Paid $689.77 for Pro Yearly for 5…

Paid $689.77 for Pro Yearly for 5 people on 10/19/2019. 11/11/2019 I needed 10 users. I was told log into my account and select 10 Users Pro Monthly and I would be charged the difference monthly. I wasn't. I was charged for the full 10 users monthly and my 5 Users Pro Yearly has apparently gone to waste.When I wanted to go back down to 5 users which I have already paid for I switched to 5 Pro Users on 04/21/2020. I was charged $77.94 USD. Not sure why if I had already paid for it.It renewed ...

I have been using this tool for a few…

I have been using this tool for a few months now and can say that it has been the best switch I made in the past year. It works very intuitive and is one of the most user-friendly platforms out there. I have implemented this in my company and all my workers know how to use it without any explanation to do!