monday.com Reviews in November 2026: User Ratings, Pros & Cons

We are a small business from Mexico

We are a small business from Mexico. The service is great, but the payment system sucks, at least in Mexico. Recurring payments always fails and the service is restricted upon payment delay causing a lot of trouble specially at the operations department. Every month the support team has to DELETE our account and set it up again in so we can continue using the platform.

Monday's customization fits how you work, not the other way around

What do you like best? My favourite aspect of Monday is the customization. Most similar services force you to use the system the way they set it up, but with Monday I can set it up to support my process and how I work. In my experience, this level of customization typically costs thousands of dollars and thus is only available to very large organizations. Monday gives the keys of the castle to small business owners at a reasonable cost. Well done. What do you dislike? It's a ...

Good tracker

What do you like best? So the entire staff knows exactly where he is and what he does! We meet weekly to talk about what happened, what's happening and what needs to be done. This allows leaders to monitor their progress and makes everyone who is sure they understand what they are doing in the world. What do you dislike? I'd like to see a lot more colors in label production. It would also be good to have a checklist that can be edited by anyone, not just the author. ...

Great tool!! Flexible, transparent, scalable... I really love it.

What do you like best? This tool is absolutely great! It gives you the possibility of connecting different departments and projects for working together. It´s great collecting information and generating automate flows with it. It can give your organization important information and adds transparency through processes as different as deliveries, marketing, human capital management, etc. Their integrations platform evolves really fast and gives useful features. What do you dislike? ...

I have enjoyed monday because of how things can be managed

What do you like best? The good visual looking of the site and how everything works What do you dislike? I wolud like more utilities for free users like me What problems are you solving with the product? What benefits have you realized? I'm not solving any problem, i would like the chance to get the students version but i don´t know how

Poor billing gateway/mechanic KILLING this tool

Sorry to leave a bad review for such a great tool. But I have a Company of 30+ and growing utilising Monday.com, and we have the correct billing info added to our dashboard. However, we continuously get blocked from the tool (third time in last 30 days) because the billing info is 'incorrect'. I contacted my bank, and no attempt was made to take the funds by Monday. I contacted Monday.com and they promised to fix. Sadly, two weeks later, tonight we are again blocked again due to ...

Amazing for organization!

What do you like best? I like being able to see the status of where different projects are without having to ask. I also like being able to receive notifications on when assignments should be due on a certain day. What do you dislike? Sometimes you can't quite get the automations that you would like but the Monday team is awesome and works on the issue immediately and gives a resolution in a timely manner! What problems are you solving with the product? What benefits have you ...

Let's You Focus on the Things that Matter Most

What do you like best? I love being able to customize each board to my specific needs. It then takes it a step further and allows me to collaborate with my team on a level that I'm comfortable with... not too intrusive, not too limited. The automation features kicks-butt too. I can set it and forget, I can rely on the tool to do the heavy lifting and then I just show up and get the credit. What do you dislike? It bothers me that the search feature within a board does not search ...

Flexible and easy to use

What do you like best? I like the intuitiveness of the app and how easy it is to set up your boards. I really appreciate the various board views, like kanban and timeline, which allow to slice your tasks in many different ways and always keep tabs on the most important stuff. I understand I might be using only a fraction of functionality that monday.com actually allows for, but that fraction is pretty damn great. What do you dislike? For my specific use case, I'd like to see the ...

A dream

What do you like best? After working on a very basic excel document for tracking projects, that had lots of room for human error, finding Monday really was a dream. I had to spend a good few hours working out the best way to make the system work for us - but once we nailed it..... hours have been saved, and the information is literally at your fingertips whether I'm WFH or in the office. What do you dislike? Not a lot - occasionally can't work something out - but there's always ...