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8.6

SpotScore

Mollie - Payment Gateway Software

Mollie Reviews in July 2026: User Ratings, Pros & Cons

Accept payments effortlessly, meet your customers' needs.

4.01

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Mollie offers custom pricing plan

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Mollie Reviews & Ratings

4.01

Very Good

Based on 1049 ratings & 1049 reviews

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Rating Distribution

Excellent

(772)

Very Good

(14)

Good

(8)

Poor

(13)

Terrible

(242)

Spotsaas Editor’s POV

Having assessed recent reviews of this product over the past 12 months, it is evident that customers have been consistently impressed with the exceptional level of customer support provided. The feedback highlights the quick response times and efficient solutions offered by the support team, with specific mentions of helpful and friendly interactions with various ...Read more

Mollie pros and cons

  • Quick and professional responses from customer support.

  • Efficient and helpful customer service team.

  • Support agents are knowledgeable and effective in resolving issues promptly.

  • High level of responsiveness and quick problem resolution.

  • Some users encountered difficulties in contacting the company, leading to delays in issue resolution.

  • Limited mentions of product features or functionalities in the reviews.

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Showing 1-10 out of 1049

CA

CHAPTERS APPARELS

07/18/25

5 out of 5

Great experience working with the…

Great experience working with the support team to find resolution of our problem. Very responsive and professional.

Y

Yaroslav

07/18/25

5 out of 5

Katarzyna was really helpful today big…

Katarzyna was really helpful today big thank you for your help and quick response

JR

James Reynolds

07/18/25

5 out of 5

After a terrible experience with both…

After a terrible experience with both Stripe & Paypal - where we felt like 'just another number' - Mollie has been brilliant. We have an WooCommerce website and needed a reliable payment processor. We were offered great rates and it was easy to set up- the plugin worked very smoothly. The best part though was the excellent customer service I received from a lady called Molly! Yes she has the perfect name to fit the business. Molly helped set up our account and she even went above and beyond ...

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A

Alak

07/15/25

5 out of 5

Asking the chatbot for a Human CS rep

The Mollie chatbot has given erroneous answers 3-4 times with totally false percentages and claims. Camilla came on to the chat and clarified everything for us today. Thank you so much for having normal humans to help us.

K

Kimeshnee

07/15/25

5 out of 5

Efficient service and follow up with…

Efficient service and follow up with query from the consultant.

S

sjoerd

07/11/25

5 out of 5

Melany was very cooparate

Melany was very cooparate, professional, patient and helped me out.. Thanks!! - 5 stars!!

I

INSIDE

07/10/25

5 out of 5

Great attention received from Camilla

Great attention received from Camilla! The adressed problem was immediatley tackled and solved soon by the team!

V

Vallavica

07/08/25

5 out of 5

Very fast and accurate response from…

Very fast and accurate response from Katarzyna. Great help, hopefully she will be able to help me in the future!

T

Tanja

07/04/25

5 out of 5

Your collaborator Understood my…

Your collaborator Understood my problem, was patient and helped me to progress with my registrationq

D

Dave

07/04/25

5 out of 5

Good and fast help, great service!

Date of experience:July 04, 2025

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].