9.1
Spot Score
Mojo Helpdesk Reviews in June 2026: User Ratings, Pros & Cons
Efficient, integrated help desk for all your needs.
Add to compare
Starts from $12.60 / Month when Billed Yearly
Mojo Helpdesk Reviews & Ratings
Spotsaas Editor’s POV
Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more
Mojo Helpdesk pros and cons
Advanced help desk features
Integrated troubleshooting tools
Multi-site management
Strong security measures
Complex setup process
Higher pricing for advanced features
Filter results
Sort by :
Showing 41-50 out of 155
CS
Cheryl S
08/08/23
"Mojo at a mid-sized community college"
What do you like best about Mojo Helpdesk? The software is very simple to implement and use. It has great analytics, is easy to configure, and includes a follow-up survey for the evaluation of services. The queues are easy to set up and assigned throughout the department.
PH
Peter H
08/08/23
"Great solution for school facilities and technology"
What do you like best about Mojo Helpdesk? Ease of use. It is simple to submit and track trouble tickets from creation to solution. Cost is also great. What do you dislike about Mojo Helpdesk?
AC
Alexandra C
08/08/23
"User friendly"
What do you like best about Mojo Helpdesk? It has been a very easy-to-use product and recommended to other organizations. What do you dislike about Mojo Helpdesk?
SS
Salman S
08/08/23
"User friendly"
What do you like best about Mojo Helpdesk? Navigation system. Ticketing service. Easy to find tickets with details. What do you dislike about Mojo Helpdesk?
CL
Cole L
08/08/23
"Mojo help desk has been great for our school"
What do you like best about Mojo Helpdesk? That we can assign tickets properly and creat custom categories for ticket issues. What do you dislike about Mojo Helpdesk?
AA
Athena A
08/08/23
"Suggested it at my new job."
What do you like best about Mojo Helpdesk? Easy to set up. Easy to learn. Easy to use. What do you dislike about Mojo Helpdesk?
AU
Anonymous User
08/08/23
"Highly recommend Mojo HelpDesk!!!"
What do you like best about Mojo Helpdesk? As an agent, I find it extremely helpful that Mojo Helpdesk is straightforward. I am able to easily filter out my account for better access on my clients tickets.
RR
Roberta R
08/08/23
"A great fully functional help desk tool at a good price"
What do you like best about Mojo Helpdesk? Its great to be able to use this tool because of its flexible, easy to use and customizable interface. I like that you can monitor the tasks that you can issues tickets and then review them as many times as necessary. I also like that htere is a drag and drop option which makes most of the work easier.
GH
Gino H
08/08/23
"Best help desk system"
What do you like best about Mojo Helpdesk? I love all the customization , and the UI What do you dislike about Mojo Helpdesk?
AN
Andrew N
08/08/23
"Mojo is a great help desk system that fulfils all the needs that a ticketing software should!"
What do you like best about Mojo Helpdesk? I like the personal ticket assignements. Thy are right there in one list and with our SLA's I can seen when one is due. I like how easy it is to catagorize and assign tickets to other techs.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].