9.1
SpotScore
Mojo Helpdesk Reviews in August 2026: User Ratings, Pros & Cons
Efficient, integrated help desk for all your needs.
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Starts from $12.60 / Month when Billed Yearly
Mojo Helpdesk Reviews & Ratings
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Spotsaas Editor’s POV
Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more
Mojo Helpdesk pros and cons
Advanced help desk features
Integrated troubleshooting tools
Multi-site management
Strong security measures
Complex setup process
Higher pricing for advanced features
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Showing 41-50 out of 155
KM
Kelly M
08/08/23
"Excellent Resource!"
What do you like best about Mojo Helpdesk? I love that I get email updates every step of the way. it great for the tickets I personally need to complete, as well as tracking my franchisees needs too.
AU
Anonymous User
08/08/23
"Highly recommend Mojo HelpDesk!!!"
What do you like best about Mojo Helpdesk? As an agent, I find it extremely helpful that Mojo Helpdesk is straightforward. I am able to easily filter out my account for better access on my clients tickets.
AA
Athena A
08/08/23
"Suggested it at my new job."
What do you like best about Mojo Helpdesk? Easy to set up. Easy to learn. Easy to use. What do you dislike about Mojo Helpdesk?
CL
Cole L
08/08/23
"Mojo help desk has been great for our school"
What do you like best about Mojo Helpdesk? That we can assign tickets properly and creat custom categories for ticket issues. What do you dislike about Mojo Helpdesk?
SS
Salman S
08/08/23
"User friendly"
What do you like best about Mojo Helpdesk? Navigation system. Ticketing service. Easy to find tickets with details. What do you dislike about Mojo Helpdesk?
AC
Alexandra C
08/08/23
"User friendly"
What do you like best about Mojo Helpdesk? It has been a very easy-to-use product and recommended to other organizations. What do you dislike about Mojo Helpdesk?
PH
Peter H
08/08/23
"Great solution for school facilities and technology"
What do you like best about Mojo Helpdesk? Ease of use. It is simple to submit and track trouble tickets from creation to solution. Cost is also great. What do you dislike about Mojo Helpdesk?
CS
Cheryl S
08/08/23
"Mojo at a mid-sized community college"
What do you like best about Mojo Helpdesk? The software is very simple to implement and use. It has great analytics, is easy to configure, and includes a follow-up survey for the evaluation of services. The queues are easy to set up and assigned throughout the department.
JH
Jessica H
08/08/23
"Wish Search Option Was Better"
What do you like best about Mojo Helpdesk? Love the help desk but wish I could easily search previous help tickets to better assist customers. What do you dislike about Mojo Helpdesk?
AU
Anonymous User
08/08/23
"Mojo is cost effective and a full solution"
What do you like best about Mojo Helpdesk? Im one of the Mojo owners for our business. I configure/maintain and troubleshoot everything mojo. The ease of setup / integartion with our Azure Ad tenant was ridiculous. We can customize Mojo however we want, in addition to adding extensive If then logic to our forms. When comparing mojo to other helpdesk solutions the software is about the same accors the board to me, but when it comes to mojo you cannot beat the pricing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].