Mojo Helpdesk Reviews in June 2025: User Ratings, Pros & Cons

"Easy to set up and even easier to use"

What do you like best about Mojo Helpdesk? Our company turned to MOJO Help desk to streamline our IT ticketing system while limiting extra work on user end to receive help. The email to ticket feature made the transition for our staff to use seamless!

"Very Helpful Tool utilized mutiple ways"

What do you like best about Mojo Helpdesk? I like the fact that I can keep Track of jobs that I am still working on. I can look back at jobs or problems we have had in the past and see what we did to resolve them last time. Being able to look at the still open tickets and touch base with other staff on where those tickets stand so I can jump in and assist if needed.

"Mojo is cost effective and a full solution"

What do you like best about Mojo Helpdesk? Im one of the Mojo owners for our business. I configure/maintain and troubleshoot everything mojo. The ease of setup / integartion with our Azure Ad tenant was ridiculous. We can customize Mojo however we want, in addition to adding extensive If then logic to our forms. When comparing mojo to other helpdesk solutions the software is about the same accors the board to me, but when it comes to mojo you cannot beat the pricing.

"Práctico y sencillo"

What do you like best about Mojo Helpdesk? Es un tool totalmente práctico y muy sencillo. What do you dislike about Mojo Helpdesk?

"Powerful yet affordable ticketing system"

What do you like best about Mojo Helpdesk? Mojo Helpdesk has alot of features for the price point. I really like that most of the features in Mojo is a premium somewhere else.

"Excellent HelpDesk ticketing solution"

What do you like best about Mojo Helpdesk? I like how easy it is to set-up and use as well as it is not resource-intensive. I like how it keeps my tickets organized and keep communication constant between me the Admin and the end-user.

"Great, simple, effective ticket organizing tool"

What do you like best about Mojo Helpdesk? Simplicity. It is not over the top in UI/UX. It is simple and does it well without sacrificing usability or features. It allows teams to work on tickets together and creates a nice platform to access information.

"Best help desk system"

What do you like best about Mojo Helpdesk? I love all the customization , and the UI What do you dislike about Mojo Helpdesk?

"Efficent and updated"

What do you like best about Mojo Helpdesk? It is easy to navigate and very consistent with its preformance. What do you dislike about Mojo Helpdesk?

"Feedback for Review"

What do you like best about Mojo Helpdesk? Internally, we usually utilize this for urgent matters or when there are concerns regarding the level of severity and processes involved.