NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.1

SpotScore

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in August 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.82

Add to compare

Starts from $12.60 / Month when Billed Yearly

Start Free Trial

Mojo Helpdesk Reviews & Ratings

4.82

Excellent

Based on 106 ratings & 155 reviews

Are you using Mojo Helpdesk?

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 31-40 out of 155

AU

Anonymous User

08/08/23

4.5 out of 5

"Great, simple, effective ticket organizing tool"

What do you like best about Mojo Helpdesk? Simplicity. It is not over the top in UI/UX. It is simple and does it well without sacrificing usability or features. It allows teams to work on tickets together and creates a nice platform to access information.

AU

Anonymous User

08/08/23

4.5 out of 5

"Feedback for Review"

What do you like best about Mojo Helpdesk? Internally, we usually utilize this for urgent matters or when there are concerns regarding the level of severity and processes involved.

GH

Gino H

08/08/23

4.5 out of 5

"Best help desk system"

What do you like best about Mojo Helpdesk? I love all the customization , and the UI What do you dislike about Mojo Helpdesk?

AN

Andrew N

08/08/23

4.5 out of 5

"Mojo is a great help desk system that fulfils all the needs that a ticketing software should!"

What do you like best about Mojo Helpdesk? I like the personal ticket assignements. Thy are right there in one list and with our SLA's I can seen when one is due. I like how easy it is to catagorize and assign tickets to other techs.

AU

Anonymous User

08/08/23

4.5 out of 5

"Efficent and updated"

What do you like best about Mojo Helpdesk? It is easy to navigate and very consistent with its preformance. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

08/08/23

4.5 out of 5

"better than Service Now"

What do you like best about Mojo Helpdesk? It is full features, flexible, and customizable for our workflow What do you dislike about Mojo Helpdesk?

AU

Anonymous User

08/08/23

4.5 out of 5

"Práctico y sencillo"

What do you like best about Mojo Helpdesk? Es un tool totalmente práctico y muy sencillo. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

08/08/23

4.5 out of 5

"Powerful yet affordable ticketing system"

What do you like best about Mojo Helpdesk? Mojo Helpdesk has alot of features for the price point. I really like that most of the features in Mojo is a premium somewhere else.

AL

Amber L

08/08/23

5 out of 5

"Mojo is a lifesaver!"

What do you like best about Mojo Helpdesk? My staff and I love how versatile and user friendly the program is. It helps us stay organized and prioritize tasks. What do you dislike about Mojo Helpdesk?

RR

Roberta R

08/08/23

5 out of 5

"A great fully functional help desk tool at a good price"

What do you like best about Mojo Helpdesk? Its great to be able to use this tool because of its flexible, easy to use and customizable interface. I like that you can monitor the tasks that you can issues tickets and then review them as many times as necessary. I also like that htere is a drag and drop option which makes most of the work easier.

Free vendor scorecard

Evaluate Mojo Helpdesk objectively with the help desk software scorecard

A weighted help desk software vendor scorecard to score Mojo Helpdesk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].