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9.1

Spot Score

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in June 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.1

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Mojo Helpdesk Reviews & Ratings

4.1

Very Good

Based on 18 ratings & 155 reviews

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

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Showing 31-40 out of 155

AU

Anonymous User

08/08/23

5 out of 5

"Mojo in a Franchise Space"

What do you like best about Mojo Helpdesk? I love the organization and transparency of Mojo Helpdesk. It's easy to navigate and alert for multiple teams members usage. This is useful because it creates an organized way of time/dates for tickets.

AL

Amber L

08/08/23

5 out of 5

"Mojo is a lifesaver!"

What do you like best about Mojo Helpdesk? My staff and I love how versatile and user friendly the program is. It helps us stay organized and prioritize tasks. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

08/08/23

4.5 out of 5

"Powerful yet affordable ticketing system"

What do you like best about Mojo Helpdesk? Mojo Helpdesk has alot of features for the price point. I really like that most of the features in Mojo is a premium somewhere else.

AU

Anonymous User

08/08/23

4.5 out of 5

"Práctico y sencillo"

What do you like best about Mojo Helpdesk? Es un tool totalmente práctico y muy sencillo. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

08/08/23

4.5 out of 5

"Excellent HelpDesk ticketing solution"

What do you like best about Mojo Helpdesk? I like how easy it is to set-up and use as well as it is not resource-intensive. I like how it keeps my tickets organized and keep communication constant between me the Admin and the end-user.

AU

Anonymous User

08/08/23

4.5 out of 5

"Great, simple, effective ticket organizing tool"

What do you like best about Mojo Helpdesk? Simplicity. It is not over the top in UI/UX. It is simple and does it well without sacrificing usability or features. It allows teams to work on tickets together and creates a nice platform to access information.

AU

Anonymous User

08/08/23

4.5 out of 5

"Feedback for Review"

What do you like best about Mojo Helpdesk? Internally, we usually utilize this for urgent matters or when there are concerns regarding the level of severity and processes involved.

AU

Anonymous User

08/08/23

5 out of 5

"Mojo helpdesk review"

What do you like best about Mojo Helpdesk? User interface is pretty good I use it all the time for our school IT helpdesk.

AU

Anonymous User

08/08/23

5 out of 5

"Mojo is cost effective and a full solution"

What do you like best about Mojo Helpdesk? Im one of the Mojo owners for our business. I configure/maintain and troubleshoot everything mojo. The ease of setup / integartion with our Azure Ad tenant was ridiculous. We can customize Mojo however we want, in addition to adding extensive If then logic to our forms. When comparing mojo to other helpdesk solutions the software is about the same accors the board to me, but when it comes to mojo you cannot beat the pricing.

JH

Jessica H

08/08/23

5 out of 5

"Wish Search Option Was Better"

What do you like best about Mojo Helpdesk? Love the help desk but wish I could easily search previous help tickets to better assist customers. What do you dislike about Mojo Helpdesk?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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