Mojo Helpdesk Reviews in June 2026: User Ratings, Pros & Cons

"Love it"

What do you like best about Mojo Helpdesk? Centralization and customization make it incredibly flexible to our needs. What do you dislike about Mojo Helpdesk?

"Rhythm to my work day"

What do you like best about Mojo Helpdesk? It's ability to be flexable There are so many edit you can do to make it work for your needs Easy to follow your work straight from your work computer and pick right up where you left off at on the mobile app.

"Easy to Use - FOR ALL"

What do you like best about Mojo Helpdesk? I like the ability to add people to the ticket. I like being able to create a ticket in someone else's name to respond to their emails to guide the culture. I like how fast updates are sent to email.

"Well-functioning and easy-to-use case system. Anyone can learn to use Mojo Helpdesk"

What do you like best about Mojo Helpdesk? It is the easy and uncluttered use in everyday life that is Mojo helpdesk's great strength. We often get new employees who have to do case processing and learning to use the Mojo helpdesk only takes 30 minutes to learn.

"Enjoy using Mojo for our HR Helpdesk!"

What do you like best about Mojo Helpdesk? Being able to assign tickets to individual employees is the best What do you dislike about Mojo Helpdesk?

"IT Analyst"

What do you like best about Mojo Helpdesk? Mojo let me customized based on my need not like Services Now which have very strict limited for customization. What do you dislike about Mojo Helpdesk?

"Very Helpful Tool utilized mutiple ways"

What do you like best about Mojo Helpdesk? I like the fact that I can keep Track of jobs that I am still working on. I can look back at jobs or problems we have had in the past and see what we did to resolve them last time. Being able to look at the still open tickets and touch base with other staff on where those tickets stand so I can jump in and assist if needed.

"Easy to set up and even easier to use"

What do you like best about Mojo Helpdesk? Our company turned to MOJO Help desk to streamline our IT ticketing system while limiting extra work on user end to receive help. The email to ticket feature made the transition for our staff to use seamless!

"Great features, powerful automations, worry-free cloud hosting"

What do you like best about Mojo Helpdesk? We love the dev-friendly features like API access available that allows us to trigger events based on ticket types and submitters. The interface is simple but flexible and customizing forms for different users makes it easy for them to fill out tickets, reducing emails and calls.

"Excellent Resource!"

What do you like best about Mojo Helpdesk? I love that I get email updates every step of the way. it great for the tickets I personally need to complete, as well as tracking my franchisees needs too.