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9.1

Spot Score

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in June 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.1

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Mojo Helpdesk Reviews & Ratings

4.1

Very Good

Based on 18 ratings & 155 reviews

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

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Showing 121-130 out of 155

AU

Anonymous User

07/28/22

5 out of 5

"The best way to address concerns and how it's embedded to email"

What do you like best about Mojo Helpdesk? No wait time. Instant messages and conversations can go on until closed. What do you dislike about Mojo Helpdesk?

LC

Linda C

07/28/22

5 out of 5

"Good MOJO Service"

What do you like best about Mojo Helpdesk? I like that it is easy to use, easy to monitor and complete tasks. I also like the ability to communicate with the person who submits the ticket. I like that once you close a ticket, you can go back and review it if needed. I appreciate that it is timed and dated so I can keep track of progress. It allows us to stay on tasks and accomplish needs throughout the district.

TS

Trevor S

07/28/22

4.5 out of 5

"Highly Functional Ticketing System"

What do you like best about Mojo Helpdesk? Mojo lets companies start off small and scale up as their needs grow. Their lightweight UI and full-featured back end are perfect for groups that are looking to implement ticketing from the ground up or for small companies that want to bring multiple departments into a thoughtful workflow.

AU

Anonymous User

07/28/22

4.5 out of 5

"it working great... but it would be better if there is a application"

What do you like best about Mojo Helpdesk? it is great that I can add picture by draging it directly. What do you dislike about Mojo Helpdesk?

LC

Linda C

07/28/22

5 out of 5

"Good MOJO Service"

What do you like best about Mojo Helpdesk? I like that it is easy to use, easy to monitor and complete tasks. I also like the ability to communicate with the person who submits the ticket. I like that once you close a ticket, you can go back and review it if needed. I appreciate that it is timed and dated so I can keep track of progress. It allows us to stay on tasks and accomplish needs throughout the district.

AU

Anonymous User

07/28/22

5 out of 5

"The best way to address concerns and how it's embedded to email"

What do you like best about Mojo Helpdesk? No wait time. Instant messages and conversations can go on until closed. What do you dislike about Mojo Helpdesk?

OM

Omer M

07/28/22

5 out of 5

"Great all-in-one solution at a great value"

What do you like best about Mojo Helpdesk? Slik and easy-to-use interface. Fully customizable platform. What do you dislike about Mojo Helpdesk?

GH

Garrett H

07/28/22

5 out of 5

"Must have Ticketing System for your Business!"

What do you like best about Mojo Helpdesk? The most helpful part of Mojo was having everything in one spot for most efficient/simple usage. One of the best things would be having a history of tickets for future reference if needed.

LR

Luc R

07/26/22

4.5 out of 5

"Very efficient way of dealing with IT issues"

What do you like best about Mojo Helpdesk? a structurised system to deal with IT problems What do you dislike about Mojo Helpdesk?

LR

Luc R

07/26/22

4.5 out of 5

"Very efficient way of dealing with IT issues"

What do you like best about Mojo Helpdesk? a structurised system to deal with IT problems What do you dislike about Mojo Helpdesk?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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