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Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in August 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.82

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Starts from $12.60 / Month when Billed Yearly

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Mojo Helpdesk Reviews & Ratings

4.82

Excellent

Based on 106 ratings & 155 reviews

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Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

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Showing 111-120 out of 155

JD

Julie D

10/11/22

5 out of 5

"Mojo Helpdesk is very user friendly."

What do you like best about Mojo Helpdesk? It is very user-friendly and allows you to walk through the app easily as well. It allows you to go into the ticket as many times as needed if you were the initial ticket creator.

RG

Ramiro G

10/11/22

5 out of 5

"Work"

What do you like best about Mojo Helpdesk? It's easy to get work orders and maneuver through What do you dislike about Mojo Helpdesk?

PG

Phil G

10/11/22

5 out of 5

"Mojo is very easy to use and administer, and their support is top notch if things go against you."

What do you like best about Mojo Helpdesk? Ease of use and building custom views to share with my team. What do you dislike about Mojo Helpdesk?

JC

John C

10/11/22

5 out of 5

"Very easy to use"

What do you like best about Mojo Helpdesk? It is very easy to navigate the system to help our customers. What do you dislike about Mojo Helpdesk?

SC

Shelly C

10/10/22

5 out of 5

"Easiest solution to tracking jobs"

What do you like best about Mojo Helpdesk? The simplicity of the process. It is super fast to put a ticket in. What do you dislike about Mojo Helpdesk?

SC

Shelly C

10/10/22

5 out of 5

"Easiest solution to tracking jobs"

What do you like best about Mojo Helpdesk? The simplicity of the process. It is super fast to put a ticket in. What do you dislike about Mojo Helpdesk?

GH

Garrett H

07/28/22

5 out of 5

"Must have Ticketing System for your Business!"

What do you like best about Mojo Helpdesk? The most helpful part of Mojo was having everything in one spot for most efficient/simple usage. One of the best things would be having a history of tickets for future reference if needed.

GH

Garrett H

07/28/22

5 out of 5

"Must have Ticketing System for your Business!"

What do you like best about Mojo Helpdesk? The most helpful part of Mojo was having everything in one spot for most efficient/simple usage. One of the best things would be having a history of tickets for future reference if needed.

OM

Omer M

07/28/22

5 out of 5

"Great all-in-one solution at a great value"

What do you like best about Mojo Helpdesk? Slik and easy-to-use interface. Fully customizable platform. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

07/28/22

5 out of 5

"The best way to address concerns and how it's embedded to email"

What do you like best about Mojo Helpdesk? No wait time. Instant messages and conversations can go on until closed. What do you dislike about Mojo Helpdesk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].