MoEngage Reviews in September 2026: User Ratings, Pros & Cons

Ease of use for non-tech professionals

What do you like best? Easy to create standard campaigns. Platform is intuitive for beginners. Can create in-app and notification campaigns through dashboard easily and track stats like impressions, conversions etc. What do you dislike? Exhaustive documentation is not present. Also platform is not robust enough for advanced users to use. There are limited options for customized implementations. What problems are you solving with the product? What benefits have you realized? ...

It is easy to use tool and can send notifications with a click

What do you like best? 1. Segmentation - We can segment the data by running queries easily 2. Smart triggers - Easy to target & can validate the hypothesis easily by sending out smart triggers What do you dislike? Huge scope to improve the User Interface of the panel What problems are you solving with the product? What benefits have you realized? 1. Multiple teams have to send Notifications, we can easily give access and send out the notificatios 2. A/B testing

Easy to use tool for Cross Channel Engagement

What do you like best? 1. Customer centric and easy to use interface 2. Segmentation of User personas which makes it easier to send out personalize communications 3. The capability to send engagement campaigns on multiple platforms instantly 4. Their reports provide a deep insight in different scenarios basis which the task of optimizing campaigns and selecting segments becomes less hectic. What do you dislike? 1. Lag in customer support which occurs to get the detailed ...

data analysis

What do you like best? customer responses how get more better excellent What do you dislike? nothing bad feel about mongage.....? its good What problems are you solving with the product? What benefits have you realized? improving business marketing skills

Easy to use

What do you like best? Moengage is very easy to use. Setting up the campaigns and marketing automation suite is really awesome. What do you dislike? Sometimes it takes more time to import users from csv file What problems are you solving with the product? What benefits have you realized? Marketing Automation, Building flows. It is time saving.

Messaging made right!

What do you like best? Very user-friendly interface 2. Much convenient (Basis my experience with previous engagement tool) 3. Can send engagement campaigns to multiple platforms all in one go. 4. The reporting structure is very well designed. Had helped me a lot in terms of preparing engagement reports. 5. Analytics provides deep insights basis which the task of optimising campaigns, selecting segments becomes less hectic. What do you dislike? Not at all mobile friendly. 2. ...

Good product for engagement

What do you like best? Journeys, simple and easy to use, can dissolve complex use cases into simpler ones What do you dislike? API access, BQ accessibility, BigQuery tables for clients can be more self explanatory. What problems are you solving with the product? What benefits have you realized? Solving problems regarding on boarding of users as well as building more accurate product recommendations, we can customize an already built feature and can also use an empty canvas.

Moengage Product usage

What do you like best? Customer service is very good and it take immediate action when some glitches are coming during the campaigns Moengage really help us to increase user retention and installation. Also, we are covering major audience through moengage tool where it's tokopedia users or anonymous user What do you dislike? The bigquery can be much more self understood. What problems are you solving with the product? What benefits have you realized? Moengage help us in ...

Better Alternative for clevertap

What do you like best? Product evolved completely from what it was few months ago, there have been a lot of developments and feature enhancements. What do you dislike? Pricing could have been better, It's lil expensive than clevertap What problems are you solving with the product? What benefits have you realized? Ease to manage all your campaigns is what I like in Moengage

Features are really good .. best Saas product ever

What do you like best? Marketing campaigns can be analyzed better with features of segmentation, funnels and user targeting which we use daily What do you dislike? Its still product going rapid change. expect some bugs and quick resolutionm What problems are you solving with the product? What benefits have you realized? Targeting ads and in app notifications with MoEngage