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9.2

Spot Score

MoEngage - Marketing Automation Software

MoEngage Reviews in June 2026: User Ratings, Pros & Cons

Empowering meaningful interactions for enhanced growth.

4.3

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MoEngage offers custom pricing plan

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MoEngage Reviews & Ratings

4.3

Very Good

Based on 325 ratings & 213 reviews

Rating Distribution

Excellent

(173)

Very Good

(33)

Good

(7)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

MoEngage has consistently proven itself as a robust customer engagement and marketing automation platform, earning high praise for its user-friendly interface and exceptional functionality. Businesses laud its ability to streamline multi-channel communication—encompassing email, push notifications, SMS, and in-app messages—within a single dashboard. The platform ...Read more

MoEngage pros and cons

  • User-friendly interface and intuitive design make it easy to set up and use, suitable even for beginners.

  • Robust marketing automation features, including campaign setup, automated journeys, and A/B testing.

  • Comprehensive multi-channel communication support (push notifications, email, SMS, in-app messaging, etc.) from a single dashboard.

  • Customizable segmentation and cohort analysis enable precise targeting for personalized campaigns.

  • Advanced features and extensive customization options may require a learning curve for some users.

  • Periodic technical challenges demand support intervention to maintain uninterrupted workflows.

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Showing 191-200 out of 213

UI

User in Hospitality

02/18/20

4.5 out of 5

Great and User friendly

What do you like best? Moengage is very easy to use and understand. And great to work on. What do you dislike? There's nothing as such that I din't like about the tool. If there's any issue the team solves it promptly What problems are you solving with the product? What benefits have you realized? Customer retention and moengage has helped in realising the same to major extend

TR

Tuhin R

02/18/20

4.5 out of 5

Usability

What do you like best? Ease of use and access. It provides a greater scope of targeting and understanding of your user's. What do you dislike? As new to this platform, hardly I could make out any. What problems are you solving with the product? What benefits have you realized? Re targeting, retention behavioural based targeting, innovative push

AI

Administrator in Online Media

02/18/20

4.5 out of 5

Great service

What do you like best? The team has been very helpful nad have given quick support whenever needed. They also notified of any abrupt data changes and have been helping us with our growth. What do you dislike? While the push amp was something we were looking at with great excitement, it didn't perform as per our expectations. Looking forward to push amp plus which could help our notification delivery. What problems are you solving with the product? What benefits have you ...

Read more

SN

Shilpa N

02/18/20

4.5 out of 5

Great tool and easy to use.

What do you like best? Reporting, analytics and campaign scheduling options. What do you dislike? Nothing yet. Overall a good tool and easy to use. What problems are you solving with the product? What benefits have you realized? Regular scheduling if push and sms campaigns. Good reporting.

AI

Administrator in Entertainment

02/18/20

3.5 out of 5

Good product to solve retention

What do you like best? My go to platform interm of interacting with customers through multiple touchpoints What do you dislike? Data mismatch from multiple platforms which are very imp in marketing What problems are you solving with the product? What benefits have you realized? Retention Customer engagement

HG

Himanshu G

02/18/20

3.5 out of 5

Useful but could be better

What do you like best? Push notifications and analytics capabilities What do you dislike? Delivery rate is low. Issues not resolved quickly enough. What problems are you solving with the product? What benefits have you realized? Push to segments, SMS sending, analytics

AA

Ahsan A

02/18/20

4.5 out of 5

Great product with class leading functionalities

What do you like best? Customer Support, sales team having complete knowledge of the product. Class leading product features that no other vendor is able to What do you dislike? There is some scope of improvement that can make the process of sending notifications a little more faster. Recommendations to others considering the product: There are some areas where we can make some improvements to the product to speed up the process of notification sending. What problems ...

Read more

UI

User in Leisure, Travel & Tourism

02/18/20

4.5 out of 5

Moengage Review

What do you like best? The user interface and onfigurability... What do you dislike? The time taken for integrating the product. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? User Growth on the product Retention UX Copy of the product Irregular drop offs

JC

Jeff C

02/18/20

4.5 out of 5

User friendly

What do you like best? Ease to use and the speed at which the product is growing What do you dislike? Transperancy in Technical issues Don't get update on latest product developments What problems are you solving with the product? What benefits have you realized? Onboarding, app engagement and user retention

AI

Administrator in Management Consulting

02/18/20

2.5 out of 5

Value for money

What do you like best? Value for money when compared to their closest competitors What do you dislike? UX and support should be improved, it’s not great right now What problems are you solving with the product? What benefits have you realized? Push notifications

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].