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9.2

Spot Score

MoEngage - Marketing Automation Software

MoEngage Reviews in May 2025: User Ratings, Pros & Cons

Empowering meaningful interactions for enhanced growth.

4.3

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MoEngage Reviews & Ratings

4.3

Very Good

Based on 325 ratings & 213 reviews

Rating Distribution

Excellent

(173)

Very Good

(33)

Good

(7)

Poor

(0)

Terible

(0)

Expert's Review

MoEngage has consistently proven itself as a robust customer engagement and marketing automation platform, earning high praise for its user-friendly interface and exceptional functionality. Businesses laud its ability to streamline multi-channel communication—encompassing email, push notifications, SMS, and in-app messages—within a single dashboard. The platform ...Read more

MoEngage pros and cons

  • User-friendly interface and intuitive design make it easy to set up and use, suitable even for beginners.

  • Robust marketing automation features, including campaign setup, automated journeys, and A/B testing.

  • Comprehensive multi-channel communication support (push notifications, email, SMS, in-app messaging, etc.) from a single dashboard.

  • Customizable segmentation and cohort analysis enable precise targeting for personalized campaigns.

  • Advanced features and extensive customization options may require a learning curve for some users.

  • Periodic technical challenges demand support intervention to maintain uninterrupted workflows.

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Showing 191-200 out of 213

AI

Administrator in Online Media

02/18/20

4.5 out of 5

Great service

What do you like best? The team has been very helpful nad have given quick support whenever needed. They also notified of any abrupt data changes and have been helping us with our growth. What do you dislike? While the push amp was something we were looking at with great excitement, it didn't perform as per our expectations. Looking forward to push amp plus which could help our notification delivery. What problems are you solving with the product? What benefits have you ...

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TR

Tuhin R

02/18/20

4.5 out of 5

Usability

What do you like best? Ease of use and access. It provides a greater scope of targeting and understanding of your user's. What do you dislike? As new to this platform, hardly I could make out any. What problems are you solving with the product? What benefits have you realized? Re targeting, retention behavioural based targeting, innovative push

UI

User in Hospitality

02/18/20

4.5 out of 5

Great and User friendly

What do you like best? Moengage is very easy to use and understand. And great to work on. What do you dislike? There's nothing as such that I din't like about the tool. If there's any issue the team solves it promptly What problems are you solving with the product? What benefits have you realized? Customer retention and moengage has helped in realising the same to major extend

AI

Administrator in Internet

02/18/20

4.5 out of 5

A very good product

What do you like best? The analytics support provided by Mo-engage What do you dislike? Nothing as such. Everything is fine here Recommendations to others considering the product: No I am bad at recommendation What problems are you solving with the product? What benefits have you realized? They have perfect dashboard for analytics

SK

shravani k

02/18/20

4 out of 5

Feature rich

What do you like best? Moengage has a lot a features one can use create automated campaigns for user engagement What do you dislike? They can improve the reporting and analytics capabilities What problems are you solving with the product? What benefits have you realized? User engagement and conversion rate optimisation

UI

User in Transportation/Trucking/Railroad

02/18/20

4 out of 5

Good support

What do you like best? Push amp feature and the support from the team What do you dislike? Ease of use of the platform. It's not a smooth experience What problems are you solving with the product? What benefits have you realized? Retention of the user. Approaching them at the right time

UI

User in Information Services

02/18/20

4 out of 5

Moengage is great for startups

What do you like best? Great user engagement platform. It's mostly giving good ctr rates What do you dislike? It's kind of expensive for first time users What problems are you solving with the product? What benefits have you realized? Nothing as of now

AI

Administrator in Entertainment

02/18/20

3.5 out of 5

Good product to solve retention

What do you like best? My go to platform interm of interacting with customers through multiple touchpoints What do you dislike? Data mismatch from multiple platforms which are very imp in marketing What problems are you solving with the product? What benefits have you realized? Retention Customer engagement

HG

Himanshu G

02/18/20

3.5 out of 5

Useful but could be better

What do you like best? Push notifications and analytics capabilities What do you dislike? Delivery rate is low. Issues not resolved quickly enough. What problems are you solving with the product? What benefits have you realized? Push to segments, SMS sending, analytics

AI

Administrator in Management Consulting

02/18/20

2.5 out of 5

Value for money

What do you like best? Value for money when compared to their closest competitors What do you dislike? UX and support should be improved, it’s not great right now What problems are you solving with the product? What benefits have you realized? Push notifications