MoEngage Reviews in May 2025: User Ratings, Pros & Cons

Not bad, but could be better

What do you like best? Smart triggers are easy to use, and helpful What do you dislike? Some features are confusing, and there are many bugs such as released campaigns not having the correct conditions entered originally Recommendations to others considering the product: MoEngage has a lot of interesting features but you will need to spend some time playing with it and exploring it to truly get the benefits of it. What problems are you solving with the product? What ...

Good to help jumpstart but unable to scale and grow along (especially on more complex issues)

What do you like best? MoEngage provides a good start for standard use cases but when trying to go deeper to integrate more complex use cases, MoEngage tends to stutter and fail to deliver the use cases. The response rate of the service is also relatively slow in comparison to others. They tend to provide slow responses and only manage to get things up and running based after of near the agreed timeline (tend to be over most of the time). What do you dislike? MoEngage is not good ...

Easy to understand the tool

What do you like best? The tool is very user friendly and the data is so crisp. In a single place we can understand multiple metrics. The tool is very easy to understand. What do you dislike? Need more features like how we can use different colors ad bold fonts in the communication What problems are you solving with the product? What benefits have you realized? Push amplifications

My experiences with MoEngage

What do you like best? The customization available and control over the minute details which is usually templated. The level of custom use-cases we are able to achieve using this tool is vast and at the same time very useful in making the communications very contextual and personalized. The Customer Success team is very active in making sure we achieve our use-case. They will help you along the way in making sure that we are on the right path. At the same time, the quarterly reviews ...

Moengage is good for companies looking to scale

What do you like best? Moengage gives the flexibility to cater to multiple needs of the user and is truly an intelligent platform What do you dislike? Pricing - can be more affordable for the end user What problems are you solving with the product? What benefits have you realized? Retention and engagement

Easier interface and excellent reporting

What do you like best? The ease of achieving segmentation and the ability to pass custom fields to the moengage database externally, as well as extracting data using bigquery directly make it really versatile and key to have all the data at your disposal in a matter of few minutes. Cheers! What do you dislike? The moengage database could be more readable (field names/table names) What problems are you solving with the product? What benefits have you realized? Major problems ...

User friendly

What do you like best? Ease to use and the speed at which the product is growing What do you dislike? Transperancy in Technical issues Don't get update on latest product developments What problems are you solving with the product? What benefits have you realized? Onboarding, app engagement and user retention

Moengage Review

What do you like best? The user interface and onfigurability... What do you dislike? The time taken for integrating the product. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? User Growth on the product Retention UX Copy of the product Irregular drop offs

Great product with class leading functionalities

What do you like best? Customer Support, sales team having complete knowledge of the product. Class leading product features that no other vendor is able to What do you dislike? There is some scope of improvement that can make the process of sending notifications a little more faster. Recommendations to others considering the product: There are some areas where we can make some improvements to the product to speed up the process of notification sending. What problems ...

Great tool and easy to use.

What do you like best? Reporting, analytics and campaign scheduling options. What do you dislike? Nothing yet. Overall a good tool and easy to use. What problems are you solving with the product? What benefits have you realized? Regular scheduling if push and sms campaigns. Good reporting.