Mixmax Reviews in July 2025: User Ratings, Pros & Cons

Mixmax is a cost effective way to use email automation

What do you like best? Very easy to use. Super fast customer support. Has everything I need for basic AE email automation and calendar functions What do you dislike? Things tend to break a lot - Mixmax should utilize something like full story so they can diagnose a bit more quickly. Also with sequences you cannot drag and drop steps. There are definitely some enhancements that should really be made on the UX/UI side What problems are you solving with the product? What ...

Fantastic all around email productivity tool

What do you like best? Rather than being something that's drastically innovative and different, Mixmax tackles existing day-to-day tasks and workflows, and makes it stupid simple to be more way more productive and efficient. Email templates, sequences, and scheduling; calendar and meeting management; email tracking and reporting - all of these are features and functionalities I use multiple times a day. What do you dislike? more in-product guidance on new features, best practices, ...

Review of mixmax across multiple industries

What do you like best? AB testing capabilities and data-backed business cases from open/download/scheduling rates. Being able to schedule meetings very effectively. The instant compose chrome extension. What do you dislike? sequences are automatically triggered by rules engine as soon as leads enter the sequence. Would be nicer to have some control about when to send the sequence, and to add a rule to cap the sequence at a certain number. What problems are you solving with the ...

Surprisingly Robust Package

What do you like best? This G-mail plugin is an amazing tool for managing e-mail campaigns and adding dynamic insertions into my templates. I am a big fan of the integrations to Salesforce which allow us to keep detailed tracking on our contacts. We can easily grab a contact list from Salesforce and insert it into a sequence in MixMax. Then we can schedule automated follow-ups; so our time is freed up to work on new pitches or setup phone calls with the media. What do you dislike? ...

Great product for sales teams

What do you like best? The sequences feature works very very well. It is very helpful for the sales team for example when reaching out to potential prospects. Also this helps with both coaching AND automated followups to emails from which I receive no initial response. Also, the ability to insert a poll directly into the email is a great help to busy customers. Super easy to log emails to SFDC without slowing down my Gmail account. Additionally, tons of additional features that I ...

Time Saver

What do you like best? Templates that don't allow you to send with blanks not filled in. Sharing templates among colleagues. E-mail tracking so that you know when your email has been viewed. What do you dislike? The high membership cost in order to have access to the task feature Recommendations to others considering the product: Spend the time necessary to learn the product. What problems are you solving with the product? What benefits have you realized? Saves time ...

Mixmax makes email and calendaring a breeze!

What do you like best? I enjoy using the templates and sequencing in Mixmax. I am more efficient because Mixmax is user friendly and I've set it up very custom to the way in which I work and operate in my inbox and with my calendar. What do you dislike? There aren't any downsides of Mixmax. Sometimes when I'm looking for a feature or thinking "I wish I could..." Mixmax comes out with a new addition! They're also very open to suggestions which I've been happy to hear. What ...

Fantastic product and support team!

What do you like best? I love the user experience and interface. MixMax has everything covered end to end. What do you dislike? Building rules can be somewhat cumbersome, without speaking to a support member first about complex processes. What problems are you solving with the product? What benefits have you realized? Sales automation. We are able to spend much more time personalizing activities that really matter while automating tasks that would usually be done manually.

Mixmax makes me efficient

What do you like best? Mixmax's email widgets make it super easy to schedule appointments and include video conferencing. No more emails back and forth to identify a time and then going in to the calendar to schedule. I set my appoints up using slash commands and no more effort is needed. What do you dislike? Sometimes my emails get sent to spam when using the widgets What problems are you solving with the product? What benefits have you realized? I eliminate hours of back ...

I've been using Mixmax FOREVER and couldn't dream of ever using another tool!

What do you like best? Sequences! They do all of the lovely lead nurturing we could ever ask for. It literally does the work of 10+ people without any human error. What do you dislike? Nothing. They have done a ton of bug fixes since the early days, and now everything runs super smoothly! If there were to be one nice-to-have feature: I would wish that their Salesforce integration could update the Lead Status automatically at the end of a given sequence. Recommendations to ...