Mindmatrix Reviews in August 2026: User Ratings, Pros & Cons

"A very helpful IT marketing tool."

What do you like best? I like that it's relatively easy to use once you familiarize yourself with all the features. We also have a great consultant (Megan Cramer) who is able to answer any questions we have and offers helpful guidance on where our marketing efforts should focus. What do you dislike? Sometimes editing images that I've uploaded isn't the easiest thing to do. Recommendations to others considering the product: Let their consultants help you. This is their area of expertise. ...

"Platform that has it all!"

What do you like best? Mindmatrix allows you to fully enable your sales and channel teams to be effective. We have a complete view of all opportunities in the pipeline and seamlessly sync that information to our CRM for a complete view across our channel and direct sales. It is easy to use, has excellent customization options and co-brands all materials for easy and quick use base our channel. What do you dislike? I had a detailed requirements document and Mindmatrix provided me with ...

"Amazing sales enablement platform"

What do you like best? The one to one relationship built up over time with our consultant, Megan Cramer, and the personal approach taken to meet our specific needs. The content is outstanding with new opportunities to reach our target audience coming out routinely. What do you dislike? That there are not enough hours in the day to implement the suggestions and insightful encouragement of the MindMatrix team What problems are you solving with the product? What benefits have you ...

"Mindmatrix is a pivotal part of our sales and marketing process. "

What do you like best? Mindmatrix helps with our lead nurturing and branding. We can deliver professional content and track our lead engagement through one single pane of glass. Their customer support and dedication to our company's goals makes Mindmatrix a integral part of our team. What do you dislike? When integrating with your CRM, make sure all of your data is clean so it imports properly. Scrub through your CRM data prior to integration. Take advantage of the advice of the on-boarding ...

"MindMatrix Rocks!"

What do you like best? Mainly the automation and refreshing customer service experiences from my rep Megan Cramer. The asset library is valuable as well, it's saved me countless hours on content gen. I like enabling my Sales team with behavior mapping from prospects, the e-mail nurture campaign is doing well also. I could have easily got lost within the features and integrations but my main POC Megan has been on top of all of it. All of my questions have been addressed, requests processed, ...

"MindMatrix Sales Enablement Growth Strategies"

What do you like best? Proactive support strategic ideas and recommendations from our Consultant and Support team What do you dislike? There isn't anything that I dislike about the product Recommendations to others considering the product: Understand that this is geared for inbound marketing and contact nurturing; but the platform will improve your brand and create high value leads. What problems are you solving with the product? What benefits have you realized? Nurturing prospects and ...

"Using Mindmatrix to grow my MSP business"

What do you like best? We've been using Mindmatrix for over three years and it's the best marketing automation platform I've used. The pre-defined templates and content make it very easy to create engaging and topical marketing material. The monthly concierge calls with Rachel are also very useful and help ensure everything is kept on track and a great vehicle to discuss new ideas. What do you dislike? The fact that Mindmatrix doesn't currently have true response email capability is ...

"Channel Enablement Platform"

What do you like best? Feature-wise, I would say the email drip campaigns is what I like best about Mindmatrix, but overall the best part is strategically collaborating with the Mindmatrix team. They’ve helped us build something special that drives value through to our partners and helps us differentiate our partner program in the market. What do you dislike? The admin usability has a learning curve to get the hang of building email templates and landing pages, it's not the most intuitive ...

""A wonderful easily managed Marketing platform"."

What do you like best? As part of the Concierge program we benefit most from dealing with a highly professional, happy and pro-active consultant on a regular basis. Tactics and campaigns that we adopt as a result of our regular monthly calls are then supported extremely well by the MM support team. We receive great value for money from our involvement and look forward very much to continuing to use the service. What do you dislike? Nothing really - that's the truth! On reflection we should ...

"Sales and Marketing Enablement for the ITSP/MSP"

What do you like best? There's a LOT of content if you pay for the content pack. It's well worth it for a shot in the arm right out of the gate. Also, the concierge service for onboarding and monthly meetings is really what brings it the most value. You will be forced to use the system, and use it correctly, which is good. Get the premium service so you can get the most out of the system and work the process. The system can also easily add multiple additional fields which is great for ...