Mindmatrix Reviews in June 2025: User Ratings, Pros & Cons

"Unlimited customer service is the best about Mindmatrix!"

What do you like best about Mindmatrix PRM? What we liked the most about Mindmatrix is the fact that they offer unlimited customer support for free. We evaluated many proposals prior to Mindmatrix, but didn’t come across anyone in the industry who did that. And, being new to the platform with a growing partner ecosystem, we knew we would need all the help we could get, so that was kind of a core deciding factor for us in favor of Mindmatrix. What do you dislike about Mindmatrix PRM? We have ...

"One of the best Partners we have!"

What do you like best about Mindmatrix PRM? Sunil Rana has been an exceptionally knowlegable and helpful through the many years that Mindmatrix has helped us with out marketing. Sunil just takes care of everything that is needed for Nomad's marketing sucsess. What do you dislike about Mindmatrix PRM? They are so good at marketing that it makes me feel like I'm not doing anything... What problems is Mindmatrix PRM solving and how is that benefiting you? MindMatrix creates all of our articles ...

"Unlocking the Power of MindMatrix"

What do you like best about Mindmatrix PRM? Ease-of-use is the biggest plus of Mindmatrix - The Mindmatrix portal is pretty intuitive, even for beginners. The platform has a lot of capabilities, but they are nicely compartmentalized so you see only what you need to see and use. In a couple of previous platforms that we had tried out, everything was out in the open to everyone, regardless of their user role, which was very confusing for some. Also, their dashboards are 100% customizable and ...

"A game changer"

What do you like best about Mindmatrix PRM? Mindmatrix has been a game-changer for BDR enablement and training. The playbooks have really helped us streamline our training process. Without a doubt, Mindmatrix platform has improved our ability to maintain a consistent brand voice and messaging. This stuff helps-- a lot. What do you dislike about Mindmatrix PRM? Cons - There's nothing really that I can say that I dislike about the company. What problems is Mindmatrix PRM solving and how is ...

"Keep your marketing on track with great content with Mindmatrix!"

What do you like best about Mindmatrix PRM? Being able to sync our CRM with MM is a huge benefit! We love being able to create specific marketing lists based on whatever customer attribute we want. Also putting social media marketing on auto pilot is a huge benefit. Customer service is quick to respond and our Client Success Consultant Margaret is great! What do you dislike about Mindmatrix PRM? No real downsides to using MM at this point. What problems is Mindmatrix PRM solving and how is ...

"One platform to manage our Partners in the Channel"

What do you like best about Mindmatrix PRM? MindMatrix provided Vijilan and its partners with a unified hub for better coordination of efforts related to marketing, sales, and communication. Lead generation and closing rates were improved by using the platform's specialized marketing automation and sales enablement solutions. and of course the comprehensive training materials helped in the onboarding of new MSPs, while data analytics helped with opportunities to improve teamwork between my ...

"I normally don't spend time leaving reviews, but..."

What do you like best about Mindmatrix PRM? This company is top notch, with one of the best support team, customer service/ account management team, and after 20 years of owning several businesses, I wanted to take the time to share how great they are. Companies like these DESERVE to have a natural / organic growth from referrals, so they can stay great, and not waste money on marketing... The content is amazing, the features and flexibility of their database and integration (in our case, ...

"Great engagement and support"

What do you like best about Mindmatrix PRM? The consultative process to build our partner portal was amazing and supportive. Once up and running the monthly touch points have helped us deliver a partner easy interface and navigate the hand over of staff to manage the portal. What do you dislike about Mindmatrix PRM? Some configuration could be pushed to the administrator and the company/organisation field could be set to remember so sales opportunites can be tracked against the partners ...

"Great Platform with Great Support"

What do you like best about Mindmatrix PRM? Thething that I like best about MindMatrix is their consierge service and monthly account management. They're very good about creating content quickly, when needed, or resolving issues in a timely manner. During the monthly review meetings, the Account Managers are good about providing insights on how to drive usability and improve performance, which is also really helpful. Plus the number of features allows us to grow the activities we are able ...

"Vice President"

What do you like best about Mindmatrix PRM? Over the past 10 years, Zink Foodservice has had a consistent and productive relationship with Mindmatrix. Their support system is structured and highly responsive, ensuring that technical or operational issues are addressed promptly. In terms of collaboration, Mindmatrix has invested time and effort to learn the specific needs of our business, this has enabled them to bring value to us in many unique ways. Their technological solutions are modern ...