Empowering mind and body wellness effortlessly.
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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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Lorena
12/16/17
Running a studio has been a lot easier with MINDBODY!
PROS & CONS What are the best aspects of this product? The functionality of their site as well as their Express, Connect, and Check-in apps are pretty cool. Connect does it job in getting our clients to book class appointments. I can utilize Express even if Wi-Fi is absent or if I'm away from my desktop PC. Check-in helped us go paperless! What aspects are problematic or could work better? It would be an improvement if the Check-in app would do more than just peek at what'll happen in the ...
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C
Curtis
12/14/17
Great tool for engaging our clients
PROS & CONS What are the best aspects of this product? Once you learn it how it works you can navigate it easily. You can easily accomplish daily tasks and to be more organized. I like that lot of things are automated and because of this we are able to reduce lot of errors. What aspects are problematic or could work better? To speak the truth, MBO is not easy to learn, but the good thing is that as soon as you figure out how it works you’ll see that it is easy to use and easy to navigate. ...
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User in Apparel & Fashion
12/13/17
"Mind Body is great for businesses in the fitness industry"
What do you like best? I like that I can categorize a specific group of people out of all of the names in our data base to send specific types of emails/ What do you dislike? I don't have any thing I dislike it is easy to use and If I ever need support I'm able to call. What problems are you solving with the product? What benefits have you realized? We are now able to check our clients in electronically with a scanner.
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Dorothy G
12/12/17
"Overall good platform"
What do you like best? I like being able to see how many people are enrolled in things and create links directly to where they can sign up through the manager tools setting. What do you dislike? For whatever reason I don't find the navigation very intuitive. What problems are you solving with the product? What benefits have you realized? I am a new user, but use it often for promoting courses with low enrollment as our team's social media marketer. It's great to be able to get an insiders ...
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Luke D
12/11/17
"Works great for my small fitness studio"
What do you like best? I like that it takes booking classes completely off my hands so members are responsible for booking. What do you dislike? I don't like that members cannot see how many people are booked in a class with them after they have signed up. Recommendations to others considering the product: Its the best value I have found for class based gyms. What problems are you solving with the product? What benefits have you realized? Takes a lot of time off of my hands not having to ...
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UI
User in Entertainment
12/07/17
"Use MindBody all the time"
What do you like best? I teach at 4 different pilates studios and it's easy to log into my different accounts to manage my work schedule. What do you dislike? I wish the mobile app had all the features of desktop. I also wish there were more reporting capabilities/parameters. Recommendations to others considering the product: If someone in your organization knows how to use it well, learn all you can from them. Otherwise, basic usage is fairly easy, and the MBO staff are also available to ...
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