Empowering mind and body wellness effortlessly.
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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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Showing 381-390 out of 416
UI
User in Retail
01/26/18
"Good program"
What do you like best? Easy to use and a flexible program that makes new users easy to figure out. What do you dislike? Some small glitches at times, for the most part a good application. What problems are you solving with the product? What benefits have you realized? Setting up new customers and adding new people is very easy.
UI
User in Consumer Services
01/25/18
"Mostly Good"
What do you like best? MindBody allows for ease of managing customer base and scheduling appointments. What do you dislike? Occasionally MindBody is glitching and their support center will not have an answer or solution to the problem. Recommendations to others considering the product: Make sure you have additionally IT support. Mindbody's technical support is not always able to fix the problem or offer an alternative solution. What problems are you solving with the product? What benefits ...
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AI
Administrator in Health, Wellness and Fitness
01/25/18
"Review"
What do you like best? The software is incredibly user friendly. It is easy to navigate and self teach if needed. What do you dislike? Difficult to populate reports in a search. Must know the exact name of the report you're seeking. Recommendations to others considering the product: Make sure your staff knows the exact name of the report of which they want to populate. Otherwise it will not go based on word suggestion What problems are you solving with the product? What benefits have you ...
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UI
User in Health, Wellness and Fitness
01/25/18
"Booker is ok for customers to book online, but the back business end leaves a lot wanting "
What do you like best? Relative ease of use for multiple users What do you dislike? Bad reports for sales history and future, clients can’t book multiple services online for multiple people, tech issues booking issues. Servers go down Recommendations to others considering the product: For business management I would look elsewhere, otherwise see if you can the get the reports and data tracking you need before pulling the trigger. Also, loads of technical issues and it’s not unusual for ...
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AI
Administrator in Writing and Editing
01/23/18
"Mindbody is Frustrating and Counterintuituve "
What do you like best? The color coded system for keeping track of where a client is in the building is helpful. What do you dislike? It’s annoying that you can’t uncheck someone out. It’s also annoying that you can’t make an appointment for a time that has already passed. Sometimes I need to record something after the fact. Additionally there doesn’t seem to be a way to print a list of clients with credit remaining in their account that includes there email addresses which leaves me to ...
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CP
Cindy P
01/22/18
"Mindbody"
What do you like best? Good for scheduling and seeing classes sometimes. What do you dislike? Sometimes trouble scheduling appointments What problems are you solving with the product? What benefits have you realized? Schedule
AM
Anna M
01/22/18
"It has some issues"
What do you like best? I like the mind body system because it gives you flexibility. I also like how there is an app. What do you dislike? I dislike the fact that there are so many problems.. I feel like it is also hard to get in contact with the system support. What problems are you solving with the product? What benefits have you realized? How to reach old customers. It helps organize
UI
User in Fine Art
01/18/18
"Easy to book classes"
What do you like best? Being able to book classes through an app makes life easier What do you dislike? Nothing really bothers me, it works great. Recommendations to others considering the product: Try it What problems are you solving with the product? What benefits have you realized? Waiting on line to pay for classes and then find out it’s full. With the app you can book ahead and make sure you have a spot.
UI
User in Non-Profit Organization Management
01/18/18
"Convenience EVERYWHERE!"
What do you like best? I like being able to register for classes and plan my exercise calendar weekly. Even when out of town, the search feature is amazing. What do you dislike? Not all gyms/studios are using MindBody yet. Recommendations to others considering the product: Great way to track your registrations and an easy way for clients to engage. Particularly out of town travelers. What problems are you solving with the product? What benefits have you realized? I'm making better use of my ...
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UI
User in Hospital & Health Care
01/17/18
"commonly used and does the job"
What do you like best? this program is widely used in the field. it makes it easy for users to have one login for multiple sites visited What do you dislike? the program can be slow, and will lose track of bookings if not completed What problems are you solving with the product? What benefits have you realized? customer outreach, ease of connection from remote users
