Mindbody Reviews in May 2025: User Ratings, Pros & Cons

"Gym Software "

What do you like best? Mindy body is very easy to use both on a desktop and as an app What do you dislike? There isn’t much about MIndbody that I have had issues with What problems are you solving with the product? What benefits have you realized? Client scheduling and payroll

"Looking for an alternative"

What do you like best? The mobile app is finally useful and nearly full-featured. The product overall has the majority of features that a business needs, but setup can be cumbersome. What do you dislike? The product is inconsistent - some features are easily modified, while others require 15 steps through deprecated interfaces. Some desirable features are absent altogether. Constant price increases and sales pitches for products that don’t align with my business, along with the sale of my ...

"Control , Integration and simplicity "

What do you like best? I really felt the software was self teaching . I personally set up all parameters of my business . From the number of products and auto reorders to connections socially with customers . Integrating into my own site so simple . What do you dislike? There’s a lot of set up info . But business has many aspects and this covered it . Recommendations to others considering the product: Absolutely . These guys are there all the way with assistance. Doubt you’ll need it . What ...

"Easy user interface and portability "

What do you like best? Love the many features for different businessses from fitness studios to spas - even tattoo parlors and medical offices could benefit from this. Scheduling, turnaround times and creating sales and expense reports is easy What do you dislike? The point of sale (retail) screen can be slow, particularly if there are promo codes or vouchers being used, or multiple methods of payment. The screens can sometimes jump unexpectedly when assigning commissions as ...

"Great Salon/Spa software"

What do you like best? The software is very user friendly and the customer support is outstanding. What do you dislike? This software is very simple and has a great customer service team to assist with any questions or concerns. Recommendations to others considering the product: Do your homework and chat with a sales specialist to find which plan works best for you. After 6 months, talk to a specialist again to be sure you are utilizing all of your features. What problems are you solving ...

"Easy to use but has its flaws"

What do you like best? I likenthat tye system is easy to learn and use. What do you dislike? I dont like that the servers are often down Recommendations to others considering the product: Be awarenthat the server can go down a lot. Have the customer service number on hand. If a client needs to check out and the servers doen you can use your mobile device even to enter in their card number What problems are you solving with the product? What benefits have you realized? Booker makes it easy ...

"Interesting Software"

What do you like best? I love the ease and functionality of the calendar and contact logs with clients. What do you dislike? I dislike the payment system. It is difficult to add "extra items" to a client's account. What problems are you solving with the product? What benefits have you realized? We used to use our entire company on Mindbody. We have since switched due to the difficulty of many functions of the system.

"Good system"

What do you like best? I like that this sight correlates with an App. What do you dislike? I dislike that you can only have one sign in page open at a time. What problems are you solving with the product? What benefits have you realized? Reaching a larger clientele and organizing sales.

"Good, Flawed System"

What do you like best? It is extremely easy to use. You can easily figure out reports or features by playing around on it. What do you dislike? There are many small flaws that make it difficult to do what should be simple tasks. Customer Service takes much longer than it should to get answers. What problems are you solving with the product? What benefits have you realized? It is easy to keep track of clients and keep our calendar updated on a daily basis.

"Did not meet expectations"

What do you like best? They have a great onboarding team. When I first signed up, I was walked through how to use the features of the software. I had weekly calls with my trainer to learn how to use it. It was also great on the consumer end-none of my clients seemed to have issues booking online. What do you dislike? Almost everything. It was very clunky and difficult or inconvenient to use. I wanted a system that I could book, check out, track rewards and loyalty points, sell and track ...