Mindbody Reviews in May 2025: User Ratings, Pros & Cons

"Easy to use"

What do you like best? It is self explanatory on how to use and user friendly. What do you dislike? Problems loading things and saving new updates What problems are you solving with the product? What benefits have you realized? Good for taking notes and pulling reports

"This software can do a lot but is often too complicated and doesn’t allow us to do certain things"

What do you like best? Not much, I get more annoyed on a weekly basis and the app doesn’t always allow us to do what we should and won’t always sync up Changes made from app to computer in salon What do you dislike? A lot of things. Double booking is a hassle, it’s so picky about what it allows you to do and you have to manually do too many steps to customize people’s services, prices, schedules etc.. Recommendations to others considering the product: As of now no, I liked our software and ...

"Intuitive and Reliable"

What do you like best? I think Mindbody is great for any fitness studio. I like how it is very streamlined and organized. What do you dislike? Sometimes there are glitches, as there’s will be with any software. What problems are you solving with the product? What benefits have you realized? We use it to track our sales which is beneficial to know how we are doing.

"I don’t know how we’d track all our class attendance without MBO. "

What do you like best? MBO has an unlimited number of users and can process purchases, products, client information, class schedules and attendance, and staff scheduling, among other things. Our managers can create new products in the system, and take inventory through MindBodyOnline. They can also process transactions through the software, alleviating the need to find a third-party system that can track monthly membership payments and process one-time purchases. All of our client contacts ...

"Worst Experience Ever + They Are Crooks!"

What do you like best? The only thing good about this company was the lovely woman who was my onboarding specialist - she tried her best. But when the company she works for is completely hopeless, in the end, her hands were tied. What do you dislike? I was with MindBody for 3 months. One of my requirements and one of the major draw cards to MB for me was that their services included a merchant account, from which I could take payments at my studio. When the first card swiper arrived, it did ...

"MINDBODY features facilitate scheduling and communication."

What do you like best? I like that we can use MINDBODY not just to schedule appointments for tutors, but for tutors to write in notes about how the sessions went. What do you dislike? I don’t like that sometimes it signs you out and you can lose the notes you were writing. What problems are you solving with the product? What benefits have you realized? We solve problems by flagging students with specific needs or behaviors so tutors know in advance. This helps them to be most effective.

"Go deeper than the surface -- and watch your invoice"

What do you like best? On the surface it does just about everything you would want it to do. Light Ecommerce, gift certificates, booking, class packs, we've even been using the custom mobile app feature since its inception. But after 7 yrs using the application we are actively seeking a replacement. Their tech support was pretty world class for a long time. Since the IPO it has deteriorated rapidly. What used to be real customer care now is your stereotypical answer the question get them ...

"Great for client management"

What do you like best? I am able to schedule all of my appointments, block off time, and stay organized by accessing my schedule on any device I own such as my cell phone, iPad, and laptop. MindBody also has great customer service! What do you dislike? At first it can be a bit tricky to navigate through the features but once you learn it is great to use. What problems are you solving with the product? What benefits have you realized? Client management has been a breeze and scheduling all ...

"Gets the job done, buggy"

What do you like best? Good layout, easy to find clients, charge for services and sign in. What do you dislike? Often loads slowly. Sometimes freezes and needs to be force closed, especially on the iOS app. Recommendations to others considering the product: Good product for charging and logging in client sessions. What problems are you solving with the product? What benefits have you realized? Charging personal training clients and booking sessions which sync with their calendar.

"We love this scheduling system!"

What do you like best? My number one must have is that scheduling systems block out times. I LOVE that this one does! It makes scheduling for our therapists easy and we can do it wit no questions asked! You can search customers fairly easy and there's a simple button to add a customer right there.You can jump to dates easily and it is color coordinated! There are also many ways to organize how you are seeing your Calendar, and search to find appointments! What do you dislike? I do wish ...