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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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CI
Consultant in Health, Wellness and Fitness
05/12/18
"Review"
What do you like best? Simple layout, fairly user friendly, easy to enter data. What do you dislike? At least when I used it, the look could be updated/more modern. Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? Personal training.
JN
Jessica N
05/09/18
"Industry-standard for scheduling software but could use some work."
What do you like best? Mindbody really leads the industry in scheduling software and ease of access for both user and administrator. What do you dislike? Oftentimes mindbody software has a bug or crash that can disrupt an entire day. With so many options that are not always customizable, the webpage will lag, especially on the retail screen. What problems are you solving with the product? What benefits have you realized? Mindbody provides a great way for clients to book out packages and ...
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AI
Administrator in Cosmetics
05/01/18
"Used for Spa Management"
What do you like best? I find mind body easy to use with a variety of different options in doing similar things. Multiple ways to check out whether you want to combine clients, or combine memberships etc. It is easy to navigate through the customer database as well What do you dislike? I dislike how you need to enter email and phone number in order to book someone in. sometimes in a crunch when someone is a walk in, it would be easier to just book in with their name, complete their ...
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UI
User in Hospitality
04/27/18
"Awesome features, could stand to simplify"
What do you like best? MindBody has a lot of great features. I especially like the alerts. You're able to set different levels of alerts either at time of booking, at checkout, or just in general on a client profile. Notes on a client profile are also easily changed. What do you dislike? The interface is a bit touchy- you have to click exactly the right spot to avoid messing something up. It's also designed more for yoga or fitness studios than for hair salons, which is what I've used it ...
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UI
User in Writing and Editing
04/25/18
"Mindbody"
What do you like best? Mindbody makes it exteremely easy to schedule appointments for clients. Using the program for multiple clients, it was easy to match the right provider to the right customer. As a scheduler in an offsite scheduling office, we were able to give the patients convenience in scheduling, while not having to worry about the time difference between our two offices. What do you dislike? If you have multiple practices and need to change accounts, you often have to completely ...
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UI
User in Music
04/24/18
"Easy scheduler for businesses "
What do you like best? What I like about it is that your schedule or appointments can be accessed easily through an app. I have used other websites for other things, but those require you to refresh the page and does not sync realtime to your calendar app. On Mindbody, you can see your schedule in a daily or weekly format. It works like a calendar and is very easy to navigate. What do you dislike? Sometimes I've gotten logged out automatically and had to log back on. You have to make sure ...
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UI
User in Health, Wellness and Fitness
04/09/18
"Good experience using mindbody "
What do you like best? Easy to navigate, not overly complicated What do you dislike? Occasionally the system will be down and then causes a huge inconvenience What problems are you solving with the product? What benefits have you realized? I use it mostly to check clients in to classes and also for retail
KM
Kara M
04/08/18
"Powerful software, but not the easiest to use"
What do you like best? We are able to manage all aspects of our classes, from auto pay, to member details, in one place. With e-mail integration and reporting, this is a great platform. What do you dislike? It's hard to use, I'd say. There are lots of features that, once you are using them, seem a little clunky, cluttered, and it's not the most intuitive. You have to really dig into this platform to learn it. Recommendations to others considering the product: Definitley do all of the ...
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UI
User in Food Production
04/04/18
"Booker for the win "
What do you like best? Great system for client scheduling . Easy to use What do you dislike? Slow software sometimes and freezes on occasion What problems are you solving with the product? What benefits have you realized? Scheduling and order receiving
UI
User in Health, Wellness and Fitness
03/30/18
"Easy to use"
What do you like best? It is self explanatory on how to use and user friendly. What do you dislike? Problems loading things and saving new updates What problems are you solving with the product? What benefits have you realized? Good for taking notes and pulling reports