Mindbody Reviews in May 2025: User Ratings, Pros & Cons

"Selling personal training, group exercise classes"

What do you like best? The POS system is very user friendly What do you dislike? Complexity of making changes to classes What problems are you solving with the product? What benefits have you realized? Keeping track of clients, POS system, tracking sales

"Feature Rich, but extremely frustrating scheduling software"

What do you like best? The ability to check my business’ schedule from wherever I am. What do you dislike? The constant downtime Ive experience over the last two years. Recommendations to others considering the product: Mindbody is constantly raising their costs and pricing the average user out. It could be so much better than it is, but it seems whoever is steering the company is concerned with profits above usability and uptime. If they made the software more user friendly and fixed the ...

"Be careful, shady experience... "

What do you like best? It's an administrative platform, not what we were sold, not what we needed. We had this product all of 8 days, it's unimpressive, super basic, useless. If you're looking for something overpriced, to add very little to no value to your administrative needs, buy booker. You can get these features off of free applications. What do you dislike? Customer service is heinous. They promise one thing and never follow through. I have countless emails (because they never have ...

"Simple "

What do you like best? The program is pretty simple to use. Easy to navigate and fairly straight forward What do you dislike? Clients complain about glitches with their accounts often Recommendations to others considering the product: Great for fitness and clients for fitness studios What problems are you solving with the product? What benefits have you realized? Clients can directly register for classes from home, making the register process smoother for us in studio

"We're stuck with it, so we should make the best of it"

What do you like best? Mind body seems to be the go to foe all fitness studios, and it makes sense! Having continuity across accounts is great. However, from the back-end, it's not that user friendly. What do you dislike? Not intuitive enough--could def be more user friendly What problems are you solving with the product? What benefits have you realized? Bounce back analytics

"1 Size Fits All ... Not"

What do you like best? I have used MindBody at 2 different jobs. I like that you can have access to the system on your phone via an app. Easy to get access to view the days schedule. I don't use the app for more than that. What do you dislike? I find Mindbody has so much potential but it is just not there yet. I use it daily and find it to be very buggy. What I dislike most is that if you open a member account and get side tracked by another task and that page is idle for even a short time- ...

"A little rough on the edges"

What do you like best? I like how minimal Booker is for the most part, you can send automatic reminders in the click of a button, our clients love text reminders. I enjoy the ability to put in what someone may be allergic to, you can make customer notes fairly noticeable. What do you dislike? A lot of things trigger certain glitches in the system, like if you have two appointment calendars open, it'll move your appointment to another date on the calendar and you have to go searching for it, ...

"Wonderfully elegant system"

What do you like best? I’m impressed by the design and customization. What do you dislike? Data can some time take a long time to refresh. Recommendations to others considering the product: Make use of the phenomenal tech support. What problems are you solving with the product? What benefits have you realized? Registering clients and keeping track of membership database

"How to increase your profitability "

What do you like best? My favorite feature is the ease of setting up the reoccurring revenue via auto pay monthly membership contracts. The other two powerful resources I use are the automated emails, retention/re-engage email marketing, and all the reporting capabilities. The day to day use of class check-in, retail sales, client account management are all features I like. What do you dislike? Like any partnership, there are always imperfections and areas of improvement. If I could wave a ...

"Fitness Studio Must-Have"

What do you like best? I like the simple interface and ability to capture customer information. I also really appreciate the phone app so you can access the information anywhere. What do you dislike? I dislike how often their server crashes. Sometimes the software functions really slow, which makes customer service difficult. Recommendations to others considering the product: There really isn't any other product out there on the market like this. MindBody is the best option! What problems ...