Empowering mind and body wellness effortlessly.
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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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AI
Administrator in Health, Wellness and Fitness
10/23/18
"Not terrible but needs work"
What do you like best? it is nice having everyones schedules in 1 view or being able to see each separately. You can click confirm and arrive and put notes in for the client too which is helpful What do you dislike? Changing availability / booking recurring appointments takes some getting used to & can be tricky because it will say that the time conflicts if you don’t do it a certain way. It sometimes has temporary glitches where it’ll stop working but that’s expected with technology What ...
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DR
Dave R
10/22/18
"HORRIBLE! "
What do you like best? 2 years ago when I started my business it was pretty easy to get started. What do you dislike? Pretty much everything else. 1. Their CC processing fees are very tricky and hidden... I am paying an average of 3.3% per transaction. I have interviewed 3 other companies who charge a flat 2.5% or less 2. The very basic reports I need like a list of how many sessions each client has left are not included in my basic level... they want me to pay MORE just to access simple ...
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SD
Sarah d
10/21/18
"MindBody a great asset for Trainers!"
What do you like best? Photos of clients and their class-pack so I can see how many they have left and remember names What do you dislike? The photos that accompany my clients profiles are small and usually grainy. I also have a lot of glitches for loading and signing in my clients. Would love there to be a more streamlined page as well. Recommendations to others considering the product: I definitely recommend using this as it's user friendly for both customer and for the business. Most ...
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SD
Sarah d
10/21/18
"MindBody a great asset for Trainers!"
What do you like best? Photos of clients and their class-pack so I can see how many they have left and remember names What do you dislike? The photos that accompany my clients profiles are small and usually grainy. I also have a lot of glitches for loading and signing in my clients. Would love there to be a more streamlined page as well. Recommendations to others considering the product: I definitely recommend using this as it's user friendly for both customer and for the business. Most ...
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CD
Christie D
10/21/18
"Breezy"
What do you like best? The site was very easy to navigate. There is a side for business and a side for anyone else which made it easier to find what I was looking for. The layout was pleasing and matched the theme that the website follows. The colors keep the website energetic. What do you dislike? Usually when I first go on a website, I look for the "About" page to learn more about the company, where they started, and what they have to offer that is unique to other companies. I could not ...
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AF
Ahmed F
10/20/18
"MINDBODY Review"
What do you like best? The ease of use, interfacing, the menus are quite diverse with lots of options. What do you dislike? Just a trial user, nothing so far to point out. Recommendations to others considering the product: Give it a shot, it is worth trying and very high probability of purchasing. What problems are you solving with the product? What benefits have you realized? Ease of tracking and organization.
AI
Administrator in Computer Software
10/18/18
"MindBody Review"
What do you like best? Fully functional interface surface for member registration to fitness classes, easy to get support. What do you dislike? We loved it. I would recommend Mindbody to everyone! Recommendations to others considering the product: Best product on the market What problems are you solving with the product? What benefits have you realized? Easy for customers to register for our fitness classes. Easy for us to see who is signing up and showing up.
UI
User in Health, Wellness and Fitness
10/17/18
"Mindbody Review"
What do you like best? I find mindbody to be a very intuitive interface. I like the schedule feature and find it very easy for myself and others to navigate. What do you dislike? I know of other companies who have left mindbody and I am under he impression to get client data back is extremely costly. This seems like a bit of a scam to me and would make me a bit nervous as a business owner in committing to using mindbody. What problems are you solving with the product? What benefits have you ...
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UI
User in Health, Wellness and Fitness
10/17/18
"Mindbody Review"
What do you like best? I find mindbody to be a very intuitive interface. I like the schedule feature and find it very easy for myself and others to navigate. What do you dislike? I know of other companies who have left mindbody and I am under he impression to get client data back is extremely costly. This seems like a bit of a scam to me and would make me a bit nervous as a business owner in committing to using mindbody. What problems are you solving with the product? What benefits have you ...
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ZF
Zachary F
10/14/18
"Good but needs refining"
What do you like best? Ease of use to schedule a client and keep track of class counts What do you dislike? Inability or perhaps lack to keep/make a recurring payment What problems are you solving with the product? What benefits have you realized? Honestly scheduling clients and keeping class counts. and looking up members. And keeping them held accountable.
