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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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AI
Administrator in Health, Wellness and Fitness
11/07/18
"Decent but could be better"
What do you like best? Mindbody universal, and an be used on a multitude of platforms. Phones, tablets, computers, and all with a nice layout. What do you dislike? The software itself is confusing when needing to fix any problems with clients. It looks very simple, yet at the same time when you think you have fixed a problem and you havent, the solution ends up being a lot more complicated. Recommendations to others considering the product: Mindbody is a Great software to track client use, ...
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TC
Taylor C
10/29/18
"Amazing!!!"
What do you like best? It is super user friendly and is very fast! What do you dislike? Nothing! They fix all they’re bugs super fast and they are an amazing platform Recommendations to others considering the product: It is a great choice! You will not regret it! What problems are you solving with the product? What benefits have you realized? Client profiles and charges
TC
Taylor C
10/29/18
"Amazing!!!"
What do you like best? It is super user friendly and is very fast! What do you dislike? Nothing! They fix all they’re bugs super fast and they are an amazing platform Recommendations to others considering the product: It is a great choice! You will not regret it! What problems are you solving with the product? What benefits have you realized? Client profiles and charges
AI
Administrator in Health, Wellness and Fitness
10/29/18
"Great for Booking and Retail!"
What do you like best? Easy to use and manage. The program is quick to learn for new employees and allows for retail to be added in. It's so nice to have clients be able to book in through the program and also for our front desk staff to be able to link their accounts and sell retail and apparel straight through it as well! What do you dislike? constantly have to merge clients that come in from third party apps... not Mindbody's fault though! (P.S. their staff is wonderful and great at ...
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CS
Chandra S
10/26/18
"Mind Body Review"
What do you like best? I liked the ability to find multiple locations and multiple businesses in one app location. What do you dislike? I did not like that only certain businesses use this app Recommendations to others considering the product: Ease of use could be better. More companies should be able to be accessed from here What problems are you solving with the product? What benefits have you realized? There was no real business problems that I was able to solve. But, it made it easier ...
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UI
User in Health, Wellness and Fitness
10/25/18
"Mindbody Review"
What do you like best? I like that the learning curve isn’t too steep and it’s very easy to get your hands dirty. I love that customers can book everything online, even the purchase of gift cards. What do you dislike? It can be a little slow at times which may or may not be a network issue. Sometimes, there can be very rare outages on the desktop version but the app still works just as well. Recommendations to others considering the product: If you expect your company to scale and grow, ...
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JG
Joe G
10/25/18
"Can be clunky, but gets the job done. "
What do you like best? I like Booker because it is a straightforward, no frills software. Easy to figure out a workaround when something isn't getting added right into a schedule, easy to train new employees. What do you dislike? Can be a little glitchy and require page refreshes. In general the "feel" is a bit old school. What problems are you solving with the product? What benefits have you realized? Booking clients for spa services.
UI
User in Health, Wellness and Fitness
10/24/18
"Booking software made easy"
What do you like best? Mind body has a great booking system that allows you to set up different appointments for the clients to book. It's also very easy to navigate through to run reports, see the daily sales, and edit transactions to go to different therapists. I love that there is an app for both the business and the clients. There is a phone number available to call if you ever have any issues and someone will guide you through the whole process until the problem is resolved. What do ...
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UI
User in Health, Wellness and Fitness
10/23/18
"I use MindBody to book my clients for in-home personal training sessions"
What do you like best? I find MindBody very easy to navigate as both a user and a consumer. It is very easy to navigate. What do you dislike? I have found technical errors with the software. More than once I have had to completely log out of the system and log back in because it froze, or wasn't displaying information correctly. What problems are you solving with the product? What benefits have you realized? It is very easy for clients to use the software themselves to book classes or ...
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AI
Administrator in Health, Wellness and Fitness
10/23/18
"Not terrible but needs work"
What do you like best? it is nice having everyones schedules in 1 view or being able to see each separately. You can click confirm and arrive and put notes in for the client too which is helpful What do you dislike? Changing availability / booking recurring appointments takes some getting used to & can be tricky because it will say that the time conflicts if you don’t do it a certain way. It sometimes has temporary glitches where it’ll stop working but that’s expected with technology What ...
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