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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 271-280 out of 416

AI

Administrator in Health, Wellness and Fitness

01/13/19

3 out of 5

"Pros and Cons"

What do you like best? It allows me to make and edit appointments easily. I can see revision history for the appointment. What do you dislike? You can't just delete a file once it's in someone's profile. To book the couple's room we need to put it on the wait list. When adding aromatherapy you need to select it as a room. The smart phone app makes it hard to see the schedule for each therapist - the website is much better. What problems are you solving with the product? What benefits have ...

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CI

CRAIG I

01/07/19

0 out of 5

"MINDBODY HAS NO INTEGRITY - THEY ONLY CARE ABOUT PROFITS"

What do you like best? Nothing. I WOULD NOT RECOMMEND MINDBODY TO ANYONE. What do you dislike? When I started with Mind Body, I was totally impressed with them. It cost me $75/month and it had great features and their staff really helped me get everything set up. HOWEVER... in the past 2 years, they continued to increase costs while reducing functionality and they did not Grandfather in any of their original clients in at the lower prices. So now, I would have to pay $195 for the same ...

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UI

User in Health, Wellness and Fitness

01/04/19

2.5 out of 5

"Good But seen better"

What do you like best? Mindbody is easy to use. helps keep track of clients and sales, class attendance and personal training sessions. What do you dislike? Does not have an exercise & workout component or nutrition tracking What problems are you solving with the product? What benefits have you realized? before Mindbody, we used paper and pen and excel to keep track of clients and training. Now everything is automated.

UI

User in Health, Wellness and Fitness

12/25/18

3 out of 5

"Efficient online scheduling and client management tool"

What do you like best? I like the variety of options it offers including online scheduling, website integration, reports, networking and referral options with other wellness providers. It also offers the ability to stay in contact with existing clients and foster ongoing relationships and loyalty. What do you dislike? Pricing has increased significantly to $125/month. The learning curve for this software is steep, and although online tutorials are available, it takes a significant time for ...

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BH

Breanna H

12/11/18

5 out of 5

"Very easy software"

What do you like best? Specifically, I love having a spot where I can put alerts that are important and show up in red lettering so the receptionist can see it very easily. What do you dislike? Honestly there's not much that I can really fault this software on, it's one of the best I've used. What problems are you solving with the product? What benefits have you realized? We are able to make sure we aren't double booking over anything or anyone.

BH

Breanna H

12/11/18

5 out of 5

"Very easy software"

What do you like best? Specifically, I love having a spot where I can put alerts that are important and show up in red lettering so the receptionist can see it very easily. What do you dislike? Honestly there's not much that I can really fault this software on, it's one of the best I've used. What problems are you solving with the product? What benefits have you realized? We are able to make sure we aren't double booking over anything or anyone.

HP

Holden P

12/03/18

2.5 out of 5

"Complicated explanations"

What do you like best? It’ seemed pretty popular and has a large online presence What do you dislike? Had to pay first without guaranteed results. What problems are you solving with the product? What benefits have you realized? Good for group fitness instructors

UI

User in Consumer Services

11/30/18

4.5 out of 5

"MINDBODY is a tremendous modern assist"

What do you like best? Ease of signing up for classes or events online and ability to see how many have pre-registered for a class. I used this as a yoga teacher working for another yoga studio and if my studio had grown when I owned a yoga studio then I may have bought this software. I appreciate seeing clearly how much money precisely is coming in for each event as a vendor and as a user, I like seeing how many people have already signed up for a class before I sign up. What do you ...

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AD

Alison D

11/18/18

2.5 out of 5

"Needs a lot of improvement"

What do you like best? The checkout feature is easy to use. What do you dislike? Sometimes not all the retail options come up which is frustrating when I am trying to check out clients. Is sometimes very slow. Could make it easier to create appointments. What problems are you solving with the product? What benefits have you realized? Having all the client's information in an organized way.

UI

User in Health, Wellness and Fitness

11/16/18

4 out of 5

"How to easily book Fitness and Wellness classes or Beauty services in the MindBody app."

What do you like best? As a customer, that it's a one stop shop to the various fitness facilities if you have more than one you like to attend including finding deals or new places to explore. You can purchase packages, services or classes and they are uploaded in one place easily access. You can easily see schedules to classes from various gyms/fitness studios in one place and directly book them in the app. As a business, you can access client detail and reports and check them in for class ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].