Mindbody Reviews in May 2025: User Ratings, Pros & Cons

"LOVE IT!"

What do you like best? What I like best about mind body is it allows you to check out clients in two different ways. What do you dislike? Not linking account for people who book online who already have accounts here. I also don't like that the gift card report never works, so I can't see it. Recommendations to others considering the product: I recommend everyone to use it What problems are you solving with the product? What benefits have you realized? Allowing clients to book online and it ...

"Love it"

What do you like best? I love that clients can book appointments after hours or when we cant answer phones. Also love it has massage, hair salons and much more for clients to discover. What do you dislike? Early canllenations hard to keep track of without paying more. Recommendations to others considering the product: Love it use it! What problems are you solving with the product? What benefits have you realized? Solving booking more clients 24/7. Makes it easy for new clients to find us.

"Love it"

What do you like best? I love that clients can book appointments after hours or when we cant answer phones. Also love it has massage, hair salons and much more for clients to discover. What do you dislike? Early canllenations hard to keep track of without paying more. Recommendations to others considering the product: Love it use it! What problems are you solving with the product? What benefits have you realized? Solving booking more clients 24/7. Makes it easy for new clients to find us.

"Easy and Efficient "

What do you like best? When I started working for this company it only took a day and a half to fully understand it. I love the new retail option which checks out the client faster. It is very organized and comes with a lot of information. What do you dislike? The loading pages aren't as fast as I would like. Thankfully the clients don't complain often from it. But mostly I enjoy using this system. Recommendations to others considering the product: Its easy to use and very organized. I ...

"Picky and limited software for too much money."

What do you like best? The only benefit is having a one-stop-shop for services and retail in one program. What do you dislike? The software requires so many little annoying extra clicks that you won’t be aware of unless you spend hours trying to explain it to a support tech. The wait times for calls is long, their “chat” usually just says it doesn’t know what we are asking and disconnects. The price is high for what actually works. Recommendations to others considering the product: Make ...

"Saves time with appointments/payments but definitely not perfect "

"Effective software for a gym "

What do you like best? Schedule is clear Easy checkout for members What do you dislike? Price in American dollars and due to the exchange rate it is expensive (In Canada) What problems are you solving with the product? What benefits have you realized? The reports are very informative with lots of different aspects such as accounting purposes , client retention , daily closeout of transactions etc

"Great idea but product needs improvement "

What do you like best? Mobile application for consumer and business use are pleasant to use What do you dislike? Making purchases seems more complicated than it should be. Would like to see reports and dashboards, or more proactive feature sets to help customer relations face to face more effective and efficient What problems are you solving with the product? What benefits have you realized? Problems - purchases, client sign in Benefits - client history of classes taken & total hours

"Great idea but product needs improvement "

What do you like best? Mobile application for consumer and business use are pleasant to use What do you dislike? Making purchases seems more complicated than it should be. Would like to see reports and dashboards, or more proactive feature sets to help customer relations face to face more effective and efficient What problems are you solving with the product? What benefits have you realized? Problems - purchases, client sign in Benefits - client history of classes taken & total hours

"Mindbody for Medspa"

What do you like best? Scheduling is great for online bookings and management clients. It's easy to follow also. Marketing options are great for follow ups and appointment reminders through emails and texts. What do you dislike? I am not able to upload client photos to their account for progress and documenting treatment purposes. What problems are you solving with the product? What benefits have you realized? Mindbody solved the issue of client not being able to request appointments ...