Mindbody Reviews in August 2026: User Ratings, Pros & Cons

"gets the job done"

What do you like best? the ability to book services and purchase products myself, as a business owner it allows me to compare my sales from previous years. What do you dislike? As a language school owner sometimes is difficult to use some features for my business. Ex: I;d like to start getting some donations from students to offer a scholarships and the software does not allow me to do it. I would also like that my teachers can call clients without sharing their information. What problems ...

"Mindbody is functional but has room for improvement"

What do you like best? I like the ease of use for the studio owner. There are pretty good reports. What do you dislike? How clients are forced to sign up for a mindbody account instead of a studio account. Some functionality doesn't work on my phone ie entering retail information or charging clients through the webstie. What problems are you solving with the product? What benefits have you realized? How valuable are our teachers

"Great for registrations but reporting is challenging "

What do you like best? Registering clients is really simple. We rely heavily on volunteers for basic front desk customer service responsibilities, and they are all able to pick up the process within just one shift. What do you dislike? Reports are really challenging..accrual versus cash and missing radial buttons for AMEX, unresponsive service reps. We just had a really difficult time with our audit because of this. What problems are you solving with the product? What benefits have you ...

"Useful, but could be better"

What do you like best? Visually clean, and can be linked up to other software seamlessly. What do you dislike? Many things cannot be customized for ease of use. Room selection is not necessary for our salon use, but MindBody requires it and it can be cumbersome when scheduling/modifying appointments. What problems are you solving with the product? What benefits have you realized? Keeps our books organized.

"Mindbody has good features but needs some work "

What do you like best? Scheduling appointments is easy. The notes feature under appointments. What do you dislike? Rescheduling appointments for different days is difficult. It also could be more user friendly. What problems are you solving with the product? What benefits have you realized? Benefits include using the clock in feature.

" Not for monthly subscription "

What do you like best? Love the app for first time users, and as a customer! What do you dislike? Not for reacurring payments and monthly memberships. Recommendations to others considering the product: Only for guests. Not memberships. What problems are you solving with the product? What benefits have you realized? Syncing with gym app

" Not for monthly subscription "

What do you like best? Love the app for first time users, and as a customer! What do you dislike? Not for reacurring payments and monthly memberships. Recommendations to others considering the product: Only for guests. Not memberships. What problems are you solving with the product? What benefits have you realized? Syncing with gym app

"Booker review "

What do you like best? Makes it easy for booking appointments, taking payment, running reports, time keeping and much more all in one place. What do you dislike? It can be glitchy sometimes. There will be days that the website won’t work for about 5-10 minutes and then starts back up. Doesn’t happen often but it can be a pain when it’s a busy day. What problems are you solving with the product? What benefits have you realized? There are new things I find out all the time about the software ...

"A clear scheduling system to connect all coworkers"

What do you like best? I think the best part about mind body is that you can easily have patients schedule appointments through the system and then confirm them whether on your phone or desktop! What do you dislike? I think the “retail” function is not only redundant to the “check out” function, but is much worse/slower at performing. What problems are you solving with the product? What benefits have you realized? We schedule urgent care clients through the MB system. I think this is much ...

"Without a doubt, the most seamless user experience."

What do you like best? Intuitive user interface, clearly lots of attention paid to visual appear, navigation and ease of use. Updates are not too frequent but always powerful. What do you dislike? Out of the box solution. So common in the industry, users love the continuity across gyms. Recommendations to others considering the product: Dont think twice; you won't look back. Keep the main thing the main thing; keep your focus on what you do best while allowing MINDBODY to let you shine in ...