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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 221-230 out of 416

NR

Nina R

07/03/19

5 out of 5

"Great scheduling system"

What do you like best? I truly like the ease of use of the product arrangement, particularly the simplified interface. There are many blessing testament structures too, and you can likewise transfer a custom blessing declaration plan. I can see appointments, deals, representative calendars, and so on, and so forth continuously. Likewise, there are numerous reports accessible and various degrees of access for various sorts of workers. The product, and particularly the work area/PC variant of ...

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JC

Justin C

06/30/19

5 out of 5

"New to MindBody"

What do you like best? It puts the user experience to the forefront with both the member and the user What do you dislike? It’s a little confusing when you learn it but it gets easier with more usw Recommendations to others considering the product: Don’t judge it right away. It’s not simple from the get go but it gets easier What problems are you solving with the product? What benefits have you realized? It allows the entire process to be in one place. Scheduling and payment is all in one ...

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UI

User in Health, Wellness and Fitness

06/26/19

4.5 out of 5

"Mind Body Review"

What do you like best? It’s pretty straightforward to use. I like that you are easily about to create classes, set up pricing and that is had build in marketing tools. What do you dislike? Customer Service takes a bit of time. I also dislike that setting up staff permissions cannot be customizable. What problems are you solving with the product? What benefits have you realized? Helps run the company. This is for charging clients, scheduling classes etc

AI

Administrator in Health, Wellness and Fitness

06/24/19

3 out of 5

"Like it but things could be improved for ease of use"

What do you like best? Pretty easy to manage members classes and purchases. It's nice that our worker can view class information from anywhere from their smartphones. What do you dislike? There are random mishaps that occur that are inconvenient. Not sure if it's against mindbody or our company that uses it. It would be nice to cancel a large chunk of classes instead of individually clicking each class. What problems are you solving with the product? What benefits have you realized? Makes ...

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JO

Justin O

06/22/19

4 out of 5

"Great software for gym owners"

What do you like best? I like that MindBody has a user-friendly app for both the business and the consumer. It's seamless to schedule client, take payments and showcase services on the go. It integrates to the web pretty well. What do you dislike? A blessing and curse of this software is the massive abundance of features, options and customizations available for the business to implement. Sometimes it is overwhelming and makes simple tasks very complex. This has its pros, but definitely can ...

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UI

User in Health, Wellness and Fitness

06/18/19

4 out of 5

"MindBody User Friendly"

What do you like best? Very user friendly and functional, allows for multiple processes at once! What do you dislike? Minor glitches with connecting and synchronizing certain data. What problems are you solving with the product? What benefits have you realized? Ability to schedule efficiently.

SJ

Shelby Jaron B

06/15/19

3 out of 5

"When it’s good it’s great, when it’s bad it’s awful"

What do you like best? Clean layout, ease of use, quick to understand and you can see everything you need at once. What do you dislike? Booker does not process our memberships on time like we ask and it frequently deletes inventory from our system. Recommendations to others considering the product: Have patience they’re working out the kinks What problems are you solving with the product? What benefits have you realized? We are able to fill appointments much faster and it allows employees ...

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UI

User in Hospitality

05/21/19

5 out of 5

"Amazing software"

What do you like best? Booker was the most easy software I’ve used in a salon I would recommend it to anyone! What do you dislike? Not a single thing booker was great to use! What problems are you solving with the product? What benefits have you realized? Booker makes scheduling clients a whole lot easier and also they have an option where clients can book themselves!

TO

Tisha O

05/19/19

5 out of 5

"Use it "

What do you like best? Very easy to navigate user friendly and very easy to train someone on What do you dislike? I really don't have anything that I dislike about this program What problems are you solving with the product? What benefits have you realized? We use this for our gym membership and it works great

AE

Alexandra E

05/13/19

3 out of 5

"Nice Business Management Software for Spas & Salons"

What do you like best? I like that MINDBODY helps streamline several functions for health and wellness businesses such as services, pricing and sending marketing materials. I use it to create and send newsletters for a meditation business. What do you dislike? We had some issues importing the contacts and with using the scheduling function for the newsletter tab. One time we scheduled a newsletter and it reverted back to drafts instead. But mostly the newsletter tab is easy to design ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].