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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 171-180 out of 416

AI

Administrator in Retail

10/09/19

4.5 out of 5

"Easy to use software "

What do you like best? Mind body is easy to use and provides tutorials that are useful and concise. It is visually pleasing and is the best program to be efficient in our job. What do you dislike? There have been a few glitches that we are with mindbody but we can easily work around them and the mindbody team helps when glitches arise. Recommendations to others considering the product: Use the tutorial videos to aid in learning the software. What problems are you solving with the product? ...

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UI

User in Health, Wellness and Fitness

10/09/19

4 out of 5

"Great software for all things wellness! "

What do you like best? I was able to book a number of spa visits and salons appointments. What do you dislike? Two is my favorite nail salons weren’t able to be located on the website. What problems are you solving with the product? What benefits have you realized? I was able to find spas located close to me and book them through the website. appreciated the convince of it all!!!

C

customer

10/08/19

5 out of 5

SINCE THE PHONE LINES GOT FIXED MBO IS…

SINCE THE PHONE LINES GOT FIXED MBO IS FANTASTIC. CAN'T FAULT THE HELP I ALWAYS GET.

GE

garrett E

10/08/19

4.5 out of 5

"Schedule, Manage Inventory, and Automatic Payments"

GE

Garrett E

10/08/19

4.5 out of 5

"Can't beat it for the money"

B

Boyd

10/06/19

5 out of 5

Great product with lot of functionality

PROS & CONS What are the best aspects of this product? I like that I can easily book an appointment and keep track of everyone’s schedule for specific date and I can see my schedule by both day and week. Also, beside the booking and scheduling, it allows me to keep track of payroll report, availability and client’s info. What aspects are problematic or could work better? It can be really hard when it comes to modifying schedule time because first thing you need to do is to change the time ...

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P

Paul

10/06/19

3 out of 5

The software is OK

The software is OK, but not excellent yet, but options are limited too. It is a comprehensive setup, perhaps too much so as the options are bewildering. The initial set up support does help you through this through and was actually very good. Set up to integrate with your own website could be better, and although possible to do on your own, it does require some coding knowledge that you might need a web developer for. The app works great, but there is an onboarding challenge to get members ...

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SZ

Stephan Zesiger

10/03/19

5 out of 5

Great Tool

Great Tool! Great Support

AI

Administrator in Retail

10/02/19

3.5 out of 5

"Has its ups and downs but mainly a great software"

What do you like best? The software for the most part is easy to learn and use. I’m not sure if this is because I’ve gotten used to it, but I like it. I like that you can have membership plans. What do you dislike? Although the main things are simple to do, there are multiple little kinks that you need to know, and it makes it pretty tedious to train someone. I don’t like that members cannot automatically update their own credit cards on their Booker account. I have to call over one hundred ...

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S

susan

10/01/19

5 out of 5

I have always had excellent service…

I have always had excellent service with the mind body support, They are very helpful with taking time to walk you through the program ,answer questions and assist with setting up the site for your needs.